Lift Operations Zone Supervisor - Alpine

Palisade Ttahoe • Olympic Valley, CA

1d • Onsite

About The Position

This is a seasonal position at Palisades Tahoe, Alpine. The role involves training employees in ski lift operations, assisting with the general operations of the Lift Operations department, and supervising Lift Operators. The goal is to establish and implement service and safety standards in accordance with Palisades Tahoe policies and procedures. Applicants must be at least 18 years of age. The base hourly pay range is $20.50-$28.69 per hour, with actual pay varying based on experience, education, training, location, and other factors. The total compensation package includes other rewards and region-specific benefits.

Requirements

• Applicants must be at least 18 years of age.
• Able to communicate effectively in written and verbal capacities across all levels of the organization.
• Excellent organizational and problem-solving skills with the ability to handle multiple tasks.
• Able to establish and maintain effective working relationships and interact with others.
• Working knowledge of computers including MS Office (Word, Excel, Outlook, Access).
• Must be capable of walking or standing 90% or more of a normal 8-hour work shift.
• Must be capable of occasionally carrying, lifting, pushing, or pulling up to 35lbs.
• Must be capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
• High School Diploma or GED.
• Three years’ experience in Lift Operations.
• At least one-year supervisory experience.

Nice To Haves

• Bachelor’s Degree.
• Experience developing and implementing a training program.
• A Motor Vehicle Record review may be required.

Responsibilities

• Compile training material and conduct classes for lift operators and lead operators.
• Update all training material and manuals as needed.
• Create employee files and document all initial training.
• Record on-hill training for each employee throughout the season.
• Assist with updating and implementing the Guest Experience System.
• Perform GES surveys on all employees throughout the season, documenting progress.
• Perform ski assessments as needed on all employees and document scores.
• Assist the manager in the general operations of the department.
• Perform the duties of a zone supervisor, assistant manager, or lift operator as needed.
• Issue written and oral instructions.
• Occasionally assign duties and examine work for safety, exactness, and conformance to policies and procedures.
• Respond to customer and management complaints.
• Perform or assist subordinates in performing duties of Lift Operators.
• Enforce customer service and safety standards in accordance with company policies and procedures.

Benefits

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED