Lift Operations Supervisor (Winter 26/27)
About The Position
As Vancouver’s premier attraction, we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. As a Lift Operations Supervisor, you oversee the execution of the Lift Operations team. You are a key and important member of the Mountain Operations team, ensuring a safe and exceptional experience for all Lift Operation crew members and mountain guests. You lead by example and possess excellent leadership skills.
Requirements
- Supervisory experience preferred, minimum 1 season winter operations experience
- Minimum intermediate level skiing/snowboarding ability
- Knowledge of Grouse Mountain Resort policies and procedures
- Knowledge of detachable, fixed grip, tow and conveyor lift systems
- Possess outstanding customer service skills
- Possess proven leadership abilities
- Possess good computer skills
- Continually lead by example with a positive attitude
- Ability to lift up to 40lbs
- Ability to work outside in all weather conditions
Responsibilities
- Coaching and overseeing lift operations staff
- Assist in conducting lift operations meetings for every shift and arranging for staff breaks
- Assisting with pre-operational checks & closing procedures and conducting daily lift inspections
- Ensuring adequate staffing levels for efficient lift operation
- Coaching and motivating staff to maintain a high standard of customer service
- Training staff on all operating and safety procedures of a fixed grip chairlift
- Organizing daily assignments to lift stations and coordinating scheduled lunch breaks
- Reporting guest comments, employee relation issues and liability concerns directly to the Duty Manager
- Assisting with transport and providing labor for various jobs
- Other duties as required
Benefits
- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants and recreation
- Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
- RRSP matching after 6 months of service
- Free access pass for dependants
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
