Lift Attendant

Blue Mountain Resort•Palmerton, PA

1d•Onsite

About The Position

Do you enjoy spending time on the mountain in the winter? Do you have a passion for creating Guests for Life? We are looking for punctual, dependable, and detail-oriented individuals who thrive in a fast-paced environment and take pride in providing exceptional guest service. Our Lift Attendants play an important role in creating a safe, welcoming, and memorable experience for every guest during their time on the mountain. The ideal candidate is safety-minded, energetic, approachable, and comfortable working outdoors in all winter weather conditions. You should enjoy interacting with people, be able to remain focused in a busy environment, and be excited about the opportunity to exceed guest expectations and create Guests for Life.

Requirements

Excellent verbal communication skills.
Must be willing to work outdoors.
Able to stand for extended periods of time on uneven surfaces and in inclement weather.
Must be able to move heavy objects (25-30 lbs.).
Ability to focus attention on guest needs, always remaining calm and courteous.
Timely and reliable attendance is essential even in inclement weather and must be available to work a flexible workweek, including holidays and weekends.
Must be 18 years of age by 12/20/2026.

Responsibilities

Assist guests with safe and efficient loading and unloading of lifts.
Provide clear instructions and exceptional guest service through positive interaction with guests.
Greet guests at lift gates and ensure they have a valid ticket or season pass.
Slow or stop lifts as necessary to ensure guest safety and comfort.
Maintain loading and unloading ramps and surrounding lift areas by shoveling, raking, and moving snow as needed.
Ensure lift chairs are clear of snow and ice before loading guests.
Monitor lift areas and identify potential hazards, reporting them immediately.
Maintain a working knowledge of lift policies, procedures, and operating and riding rules, and ensure they are followed by both staff and guests.
Provide guests with helpful information regarding mountain terrain and lift operations.
Perform daily pre-operation inspections and post-operation shutdown procedures.
Respond appropriately to incidents and implement emergency procedures, including contacting Ski Patrol when necessary.
Maintain constant awareness of guests, lift equipment, and surrounding conditions.
Work as part of a team to maintain a safe, efficient, and welcoming lift operation.
Contribute to a positive mountain experience by demonstrating professionalism, warmth, and a genuine willingness to help our guests.