Lift Attendant Supervisor - Winter 26.27

Alterra • Snowshoe, WV

4d • Onsite

About The Position

Experience the thrill of mountain life while working in a winter wonderland! If you’ve ever dreamt of trading an indoor desk for breathtaking outdoor views and engaging with guests from around the world, this is your chance. As a Lift Attendant Supervisor, you'll be at the heart of our mountain operations, assisting skiers and riders, ensuring a smooth and enjoyable experience for all. We’re looking for enthusiastic, friendly individuals who love the outdoors and have a passion for exceptional guest service.

Requirements

• High School Diploma or GED
• Must have some computer knowledge
• Skiing or Snowboarding ability

Nice To Haves

• 2 years’ experience with lift operations or 2 years experience in a supervisory role

Responsibilities

• Train employees on proper techniques for loading/unloading lifts, and ensure proper use of lift controls and safety equipment.
• Conduct safety training sessions and ensure lifts operate safely under varying weather conditions.
• Assist guests with aerial lifts, conveyor lifts, tow ropes, and surface lifts.
• Guide guests through loading/unloading areas, including handling swinging chairs, and address any concerns.
• Ensure proper signage is in place, ramps are smooth and ice-free, and machinery is operating correctly.
• Monitor weather conditions and shut down operations during severe weather.
• Ensure staff adhere to uniform requirements, assist with staffing, and resolve conflicts.
• Produce weekly schedules, manage absenteeism, and oversee lift ticket checks for validity.
• Check inventory, verify supply deliveries, and ensure proper lift logs and incident forms are completed.
• Assist other departments with lift operations and conduct staff meetings.
• Keep up-to-date on industry standards and ANSI-B77 code changes.
• Have a valid Driver’s license and ability to pass the Snowshoe Driving Program

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED