Lifestyle Director

Lewis Group of Companies•Rancho Cucamonga, CA

1d•Onsite

About The Position

Lewis Apartment Communities is seeking an energetic, creative, and service-focused Lifestyle Director to develop and lead an exciting resident lifestyle program at Homecoming at The Resort, one of our premier apartment communities in Rancho Cucamonga, CA. In this highly visible role, you'll serve as the face of community engagement—planning memorable events, fostering resident relationships, and creating an exceptional living experience that residents are proud to call home. If you thrive in a fast-paced environment where creativity, hospitality, and organization come together, we'd love to meet you.

Requirements

Experience in event planning, hospitality, customer service, property management, marketing, or a related field.
Excellent organizational skills with the ability to manage multiple events and priorities simultaneously.
Experience working with event budgets, invoices, and vendor payments.
Excellent written and verbal communication skills, including proficiency with Microsoft Outlook, Word, and Excel.
Comfortable using social media platforms, email marketing, calendars, and digital communication tools.
Ability to quickly learn new software systems, including OneSite.
Reliable transportation and valid driver's license are required to travel between company communities and/or the corporate office.

Responsibilities

Plan, coordinate, and execute engaging resident events and activities for multiple apartment communities.
Develop seasonal and annual event calendars that encourage resident participation and build community.
Partner with Community Directors, General Managers, corporate teams, vendors, local organizations, and city programs to create outstanding resident experiences.
Serve as a welcoming community ambassador, building positive relationships with residents and guests.
Create and distribute event marketing materials including flyers, email campaigns, digital displays, community websites, and social media.
Manage and maintain community Instagram accounts (where applicable).
Develop, monitor, and manage monthly and annual event budgets, including purchasing, invoicing, and expense tracking.
Track event attendance, resident engagement, and budget performance through monthly reporting.
Conduct resident surveys and gather feedback to continuously improve future programming.
Work collaboratively with community teams to ensure smooth event execution.
Support company initiatives that enhance resident satisfaction and customer service ratings.
Provide outstanding customer service while responding professionally to resident questions and requests.
Promote a safe environment by following all company safety policies and procedures.