Ymca Lifestyle Coach

YMCA of Southeastern NC•Wilmington, NC
•Hybrid

About The Position

Help people build healthier habits, one step at a time. As a Lifestyle Coach with the YMCA of Southeastern North Carolina, you will guide participants through the YMCA’s Diabetes Prevention Program in Spanish, English, or both. You will lead group sessions, encourage participants as they work toward their goals, and deliver the program’s curriculum. You may also have the opportunity to train in other community health programs, including Blood Pressure Self-Monitoring and Healthy Weight & Your Child. This position is supported by a grant with a current period ending August 31, 2027. Funding beyond that date has not been confirmed. Continued employment depends on the availability of program funding.

Requirements

  • Commitment to the YMCA’s mission and to supporting people working toward better health.
  • Strong communication, organization, relationship-building, and computer skills, with attention to detail and comfort entering and reviewing participant data.
  • Ability to facilitate groups with empathy and work effectively with people from diverse backgrounds in a variety of settings.
  • Understanding of behavior change and cultural competency.
  • Proficiency in both Spanish and English is strongly preferred.
  • Experience with Listen First or motivational interviewing is encouraged.
  • Employment is contingent upon completing the YMCA’s Diabetes Prevention Program Lifestyle Coach certification and required HIPAA training.
  • Travel to community locations to deliver the program.
  • Arrive on time and dress appropriately for each session.
  • Meet deadlines and work independently while communicating and coordinating with the Program Manager and other team members.
  • Interact professionally with participants, employees, volunteers, and community members in a manner consistent with the YMCA’s core values of caring, honesty, respect, and responsibility.
  • Must be able to see and hear.
  • Must be able to speak clearly.
  • Must be able to lift at least 20lbs.
  • Must be in good health.
  • Must be able to bend, stand, stoop, walk and climb a ladder.
  • Must be able to comprehend and communicate written and or verbal instructions.
  • Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.
  • Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.
  • Required to report all safety incidents and hazards immediately and accurately to supervisors.
  • Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.
  • Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.
  • Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.

Nice To Haves

  • Proficiency in both Spanish and English is strongly preferred.
  • Experience with Listen First or motivational interviewing is encouraged.

Responsibilities

  • Deliver the program curriculum at YMCA and community locations using effective facilitation techniques, including open-ended questions and group discussion.
  • Create a welcoming, judgment-free, and noncompetitive environment.
  • Build relationships among participants, encourage shared learning, and support participant goal setting and continued participation.
  • Prepare for each session by reviewing curriculum, participant notes, and food and activity trackers; developing a facilitation outline; and sending participant reminders.
  • Weigh participants at each session and record attendance, weight, physical activity minutes, and food tracker completion in the electronic database within required timeframes.
  • Answer participant questions before and after sessions, provide follow-up outside of class as needed, and schedule and conduct in-person make-up sessions.
  • Protect participant health information in accordance with YMCA policies and procedures.
  • Participate in quality assurance activities, required team discussions, and professional development to maintain curriculum fidelity and meet program standards.
  • Share facilitation ideas and tools with the team.
  • Provide regular updates to the Program Manager on program status and participant progress.
  • Report facility concerns and potential risks to the Community Health Programs Coordinator.
  • Complete required incident and accident documentation.

Benefits

  • Complimentary YMCA Membership
  • Flexible Scheduling
  • Professional Development
  • Retirement Benefits
  • Employee Resource Groups
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