Lifecycle Material Management Technician

Bronswerk Group & Affiliates•Brossard, QC

About The Position

Bronswerk is a global leader in naval, military, and marine Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC-R) systems & equipment, providing turnkey solutions for commercial and military vessels through its 12 offices worldwide. The Lifecycle Material Management Technician will report to the ISS Director and work with the In-Service-Support Team to support customers with Spare Parts requests. This role involves resolving issues with products under warranty by performing diagnostics, failure analysis, and coordinating the replacement of defective parts.

Requirements

5- 7 years of experience in a manufacturing or repair environment
Mechanical Engineering Technical Diploma (College Degree) or equivalent work experience
Demonstrated ability to work independently and manage multiple tasks
Strong interpersonal and written/verbal communication skills with the ability to develop effective working relationships
Possess excellent judgement and professional maturity
Excellent problem-solving skills and solid mechanical assembly know-how
Bilingual French and English: frequent communications with other North American offices and interactions with clients and suppliers based in North America and Europe.
Ability to gain a Canadian security clearance (Canadian Citizen or Permanent Resident) and controlled goods is required.

Nice To Haves

Overhaul/repair shop experience (an asset)
Exposure to project, cost and schedule management is a plus
Knowledge of Military Standards, an asset

Responsibilities

Responsible for sourcing and coordinating sales of spare parts for all Bronswerk Marine & Offshore projects.
Provide customer service to meet their spare parts needs, in accordance with BMI’s parts protocols and processes.
Ability to read and understand mechanical and electrical engineering drawings.
Research and identify alternative spare parts, if spare parts are obsolete, to match and fit and meeting client specification requirements.
Review and manage all incoming warranty claims following Bronswerk Warranty Claim Procedures.
Ensures that drawings are current (modified where needed by Engineering staff).
Build relationships with customers by providing helpful and friendly service.
Communicates with vendors documentation requirements and assembles packages as per customer needs.
Ensures supporting documents for invoicing is provided to the Finance Department to maximize positive cash flow.
Lead effort to ensure equipment documentation is up to date.
Provide shop and subcontractor support including, but not limited to: Issuing purchase orders for spare parts; Document verifications; Ensure quality documentation is carried out and documented; Interacting with Client staff as required, to achieve material acceptance.