LifeCafe Assistant Lead

Life Time Inc. • King of Prussia, PA

6d

About The Position

The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. The role combines service leadership with operational expertise to help ensure the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards. The Assistant Café Leader coaches team members, supports food quality and safety, and helps advance service excellence and business goals.

Requirements

• Strong passion for hospitality, guest engagement, and team leadership.
• Ability to lead by example and coach others in a fast-paced café environment.
• Experience working with POS systems, food handling, and inventory processes.
• Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts.
• Strong communication and organizational skills.
• High school graduate or equivalent.
• 1–2 years of leadership experience in a fast-casual or café setting.
• ServSafe Manager certification or equivalent.
• ServSafe Alcohol Safety certification or equivalent, if applicable.
• CPR/AED certification.

Nice To Haves

• College degree in business, culinary arts, hospitality, or a related field.
• Knowledge of food costing, scheduling, and basic profit-and-loss analysis.
• Experience leading team culture and driving sales through service.
• Ability to develop and implement service recovery or upselling strategies.
• Passion for creating a desirable, guest-centric café environment.

Responsibilities

• Lead day-to-day café operations, focusing on hospitality, service standards, and shift execution.
• Coach, train, and motivate team members to deliver exceptional guest experiences and meet performance expectations.
• Partner with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Support hiring, onboarding, and ongoing team member development to build a strong, service-focused café culture.
• Ensure food safety, cleanliness, and Life Time brand standards are upheld on every shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED