Life Science Technician I

Flagship Facility Services, Inc.•Worcester, MA

2d•$27•Onsite

About The Position

This position is for a Life Science Technician I in the Biotech/Pharma/Life Sciences Industry. The ideal candidate will have a strong customer service mindset, excellent organizational skills, attention to detail, and a positive attitude. Prior lab and customer service experience is beneficial, and training will be provided. The role involves supporting laboratory operations through various tasks including stocking, cleaning, waste management, equipment maintenance, and inventory management. The technician will interact with research staff, manage operational workflows, document processes, and track metrics. Adherence to safety guidelines, including COVID-19 protocols, is mandatory. This position does not have direct reports.

Requirements

Prior service industry or lab experience a plus but not required
Ability to lift up to 50lbs and continuously bend, reach and twist
Ability to stand/walk during entire length of shift
Proficiency with the Microsoft ecosystem (i.e. Windows, Office365, etc.); comfortable using technology
Must pass a pre-employment background check and drug screening
Personal transportation required as work may involve transit between multiple work sites.
Available to work within the core business hours of 7AM to 6PM, and availability for evenings/weekends as dictated by ad-hoc lab needs. Service hours are generally 8 AM to 5 PM Monday through Friday
Work efficiently, effectively, and collaboratively in team environments
Extraordinary professionalism and customer service
Positive attitude approaching any task no matter how big/small
Flexibility--a dynamic environment makes you feel energized, not stressed out
Be comfortable working within a team, but can also self-manage if needed to work independently
Great communicator – you’re known for clear messaging in company and customer emails and know how to proofread
Authorized to work in the U.S.

Nice To Haves

Prior lab and customer service experience

Responsibilities

Ensuring relevant labware, consumables, supplies, and areas are properly stocked, cleaned, sterilized and/or maintained through use of appropriate equipment and processes
Performing hazardous waste consolidation routines via specified processes as needed
Supporting lab equipment maintenance routines as directed
Assisting with the ordering and stock integrity of lab supplies through inventory management, procurement, and receiving processes and systems
Interacting with research staff and supporting in-scope service requests as directed
Understanding operational laboratory workflows and successfully balancing routines tasks and ad-hoc work
Performing work process documentation, metrics tracking, and communication routines
Performing additional support-level tasks as necessary
Adherence to company and customer COVID-19 safety guidelines