Life Product Support Analyst II

FBL Financial Group, Inc.•West Des Moines, IA

1d•Onsite

About The Position

This Life Product Support Analyst II opportunity is for a motivated, self-starter with a passion for both technical and analytical work, and excellent Excel/VBA, prioritization, and organizational skills. Farm Bureau Financial Services values integrity, teamwork, passion, service, leadership, and accountability, and has a more than 80-year commitment to protecting its client/members and fostering employee growth.

Requirements

Bachelor's degree in actuarial science, computer science, finance, and five years related industry experience preferred.
Strong oral and written communication skills.
Ability to read, write, and speak the English language.
Prioritization and organizational skills.
Reasonably regular and predictable attendance.
Must work from our office in West Des Moines, Iowa.
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.

Nice To Haves

Excellent Excel / VBA skills.
Superior prioritization and organizational skills.
ALMI designation preferred.
Knowledge of the FAST administration system a plus.
Knowledge and understanding of life insurance illustration systems a plus.
Ability to read, interpret and understand policy contracts and reinsurance treaties preferred.
Strong analytical skills and ability to solve complex problems preferred.
Proficiency in MS Office 365 Suite preferred, especially in VBA/Excel.

Responsibilities

Ensure products and pricing recommendations meet implementation objectives, including design, coding, and testing of administrative platforms, illustration tools, and other support tools.
Assist with the product implementation process on FBL administrative systems.
Assist with new business and enforce the product implementation process on FBL illustration systems, providing support as needed.
Help maintain rate books and reference manuals.
Actively participate in product implementations by documenting and defining administrative requirements, testing values, and review processes.
Ensure compliance with laws and regulations by implementing accurate administrative calculations and illustration projections, rates, and values in a timely manner.
Contribute to administrative efforts by inputting system tables and specifications, assisting in developing administrative rules and procedures, and handling complex situations.
Assist in the completion of industry surveys and serve as a resource for additional support.
Develop, coordinate, and oversee values testing and post-release validation activities for FBL systems.
Respond to and resolve complex special/manual customer service requests according to FBL Financial Group, Inc., policies in a prompt, efficient, and courteous manner for external customers, departmental staff, and other FBL personnel.