Life Product Support Analyst II

Farm Bureau Financial Services•West Des Moines, IA

3d•Onsite

About The Position

Do you have a passion for both technical and analytical work? Are you a motivated, self-starter who is ready to exceed expectations? Do you have excellent Excel / VBA skills, as well as superior prioritization and organizational skills? If so, this Life Product Support Analyst II opportunity could be a great fit for you! With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

Requirements

Bachelor's degree in actuarial science, computer science, finance, and five years related industry experience preferred.
Strong oral and written communication skills.
Ability to read, write and speak the English language.
Prioritization and organizational skills.
Reasonably regular and predictable attendance.
Must work from our office in West Des Moines, Iowa.
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.

Nice To Haves

ALMI designation preferred.
Knowledge of the FAST administration system a plus.
Knowledge and understanding of life insurance illustration systems a plus.
Ability to read, interpret and understand policy contracts and reinsurance treaties preferred.
Strong analytical skills and ability to solve complex problems preferred.
Proficiency in MS Office 365 Suite preferred, especially in VBA/Excel.

Responsibilities

Ensure products and pricing recommendations meet implementation objectives, including design, coding and testing administrative platforms, illustration tools and other support tools.
Assist with product implementation process on FBL administrative systems.
Assist with new business and enforce product implementation process on FBL illustration systems.
Provide support as needed.
Help maintain rate books and reference manuals.
Actively participate in implementations of products by documenting and defining administrative requirements, testing values, and review processes as needed.
Ensure compliance with laws and regulations by implementing accurate administrative calculations and illustration projections, rates, and values in a timely manner.
Contribute to administrative efforts by inputting system tables and specifications, assisting in developing administrative rules and procedures, and handling complex situations.
Assist in the completion of industry surveys and serve as a resource to provide additional support as needed.
Develop, coordinate, and oversee values testing and post release validation activities for FBL systems.
Respond to and resolve complex special/manual customer service requests according to FBL Financial Group, Inc., policies in a prompt, efficient and courteous manner for external customers, departmental staff and other FBL personnel at all times.