About The Position

AO is seeking motivated professionals to join our growing remote team as Life & Health Advisors. You'll work virtually with individuals and families through scheduled Zoom and phone appointments, helping them understand available life, accident, and supplemental health insurance benefits, identify their protection needs, and make informed decisions about their financial future. Military experience develops many of the qualities that translate well into this career: accountability, communication, resilience, teamwork, leadership, organization, and service to others. No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.

Requirements

  • Be at least 18 years of age
  • Be physically located in the United States
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable using Zoom and web-based business systems
  • Be comfortable working independently in a remote environment
  • Hold or be willing and eligible to obtain the required state Life & Health Insurance License
  • Strong communication and interpersonal skills
  • Leadership potential
  • Self-discipline and accountability
  • Professionalism and integrity
  • Goal-oriented mindset
  • Strong work ethic
  • Problem-solving ability
  • Coachability and willingness to learn
  • Strong organization and time management
  • Ability to work independently
  • Commitment to exceptional client service

Nice To Haves

  • U.S. Military Veterans
  • Transitioning Service Members
  • National Guard Members
  • Reserve Members
  • Military Spouses
  • Professionals with military leadership or operational experience
  • Customer Service
  • Sales
  • Leadership
  • Management
  • Recruiting
  • Healthcare
  • Education
  • Public Safety
  • Operations
  • Logistics
  • Client Relations
  • Business Development
  • Financial Services

Responsibilities

  • Conduct scheduled virtual consultations through Zoom and phone
  • Connect with individuals seeking information about available benefits
  • Identify individual and family financial protection priorities
  • Explain life, accident, and supplemental health insurance options
  • Answer questions clearly and professionally
  • Provide personalized, needs-based recommendations
  • Guide eligible clients through applications and enrollment
  • Assist with required documentation
  • Policy reviews
  • Beneficiary updates
  • Coverage questions
  • Policy and account service requests
  • Claims-related guidance
  • Follow-up communication
  • Changes in family protection needs
  • Ongoing client support
  • Mentoring newer representatives
  • Coaching and professional development
  • Team-building responsibilities
  • Performance management
  • Leadership meetings and workshops
  • Management development
  • Recruiting and organizational growth

Benefits

  • Medical insurance reimbursement program
  • Company-supported life insurance
  • Renewal and residual income opportunities
  • Leadership development programs
  • Professional conferences
  • Recognition programs
  • Incentive travel opportunities
  • OPEIU Local 277 representation, where applicable
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