Supported Living Caregiver - Supervisor

Kittitas Interactive Management • Yakima, WA

3d • Onsite

About The Position

The primary role of the Life Enrichment Training & Program Supervisor (LE TPS) is supervising all aspects of client coaching and growth through goal-based support as well as supervising daily living support for their caseload. This role is responsible for coaching and developing new Life Enrichment Coaches (LECs).

Requirements

• Minimum age of 18 years.
• Current criminal background check cleared by DSHS before working alone unsupervised with the clients.
• Valid driver’s license or Washington State ID.
• Proof of adequate auto insurance.
• Cell phone at minimum, smartphone preferred for use of company applications.
• High school graduate or equivalent.
• Ability to follow instructions, organize and set priorities, work well with other staff and clients, exhibit job-related competencies, and make independent judgments.
• Ability to supervise new hires.
• Ability to encourage introspection, connection, and ambition (required)
• Outstanding verbal communication skills (required)
• Being able to motivate others
• Excellent interpersonal skills, including customer service, patience, empathy, and compassion
• Effective communication skills, including active listening, writing, speaking, and reading comprehension
• Being able to work with people from different backgrounds
• Being able to engage in critical thinking
• Excellent collaboration and teamwork skills
• Fast and adaptive problem-solving abilities
• Keen attention to detail and organization
• Excellent reading comprehension and written communication skills required.
• Ability to apply proper grammar, spelling, punctuation, and format to communications.
• Ability to present information in one-on-one, small group, and large group situations to management and staff.
• Ability to work with mathematical concepts such as probability and statistical inference; ability to compute discount, interest, profit, loss, ratios and percentages; and ability to draw and interpret graphs.
• Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables.
• Ability to operate related computer applications (i.e. word processing and spreadsheet applications), and business equipment including personal computer, copy machine, fax machine, and telephone.
• Talking: Able to convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Average Hearing: Able to hear average or normal conversations and receive ordinary information.
• Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
• Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
• Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.
• Physical Strength: Frequently required to sit, stand, and walk and occasionally required to stoop, kneel, crouch, or crawl. Occasionally required to lift and/or move up to 20 lbs.

Nice To Haves

• A minimum of one year’s experience working with adults who have intellectual or developmental disabilities is preferred.
• Advanced knowledge of multiple people-centered care plans is preferred.
• The Buzz on Adult Leaners Certificate (preferred)
• Peer Coaching Training Certificate (preferred)
• Current CPR / First Aid Certificate (preferred)
• Current Bloodborne Pathogens Certificate (preferred)

Responsibilities

• Acknowledge and advocate for the needs, wants, and rights of clients with dignity and respect.
• Supervise the teaching of useful emotional and behavioral regulation techniques.
• Supervise the identification of areas of change that each client on their caseload would like to achieve.
• Supervise collaboration with LECs and clients to develop action plans that center on the actualization of client’s stated ambitions.
• Evaluate LEC progress of clients’ advancement toward goal actualization.
• Encourage continued and sustainable progress for both LECs and clients.
• Supervise goal setting and report progress with clients and management team.
• Supervise individualized programs for clients and document activity thoroughly.
• Completing daily, weekly, and monthly TPS checklists.
• Monitor LECs schedules and collaborate with the Scheduling Manager to cover hours for open shifts.
• Maintain LECs timecards on PeopleGuru Platform.
• Assist staff with finding appropriate times to conduct peer coaching.
• Provide peer coaching/development for new staff, including conducting coaching meetings where you will utilize SMART goals and Reflection sheets.
• Complete all required peer coaching paperwork.
• Conduct 1:1s with LECs (exceptions upon approval).
• Provide training, assistance, and support to staff in all areas of daily living, as outlined in the client’s care plans.
• Supervise homes to ensure adequate client and staff safety.
• Confirm that adequate health care is being provided for each client.
• Coordinate care based on individualized programs for clients.
• Model appropriate staff/client relationships.
• Maintain open communication with supervisors (Program Manager and/or Health Service Manager) about client needs, wants, concerns, any changes to medications or any other instances that need extra reporting responsibilities.
• Responsibly delegate duties to staff with guidance and verbal training before sending them out on appointments and/or or tasks.
• Coordinate with LECs and Scheduling to assist in finding coverage for all scheduled outings, activities, and health care appointments.
• Track and re-order PRN medications or those outside of the client’s regular medication cycle.
• Assist with resident money management such as petty cash, receipts, checkbook and EBT’s.
• Complete all forms, reports, and data sheets as required by management.
• Safeguard and maintain an inventory of all company and client property.
• Be aware of and abide by all agency policies, procedures, and practices.
• Report to management promptly during instances of injuries, behaviors, abuse, safety hazards, etc.
• Supervise the implementation and documentation of medications.
• Monitor KIM communication platforms to provide support to staff and clients as needed.

Benefits

• Medical, Dental, and Vision insurance coverage (for employees working 30 hours or more per week)
• Voluntary Accident, Hospital Indemnity, and Critical Illness insurance coverage options through MetLife.
• A fully employer-paid Employee Assistance Program (EAP) available to employees and their households free of charge.
• A 401(K)-retirement plan, which employees become eligible to participate in after one year of continuous service.
• Accrued Sick time, plus an 8-hour Personal Day awarded annually on your work anniversary.
• Vacation time is offered after one year of continuous service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED