Evening Life Coach - Adult High School Excel Center

GOODWILL IND OF THE CHESAPEAKE INC • Baltimore, MD

5d • $22 - $29 • Onsite

About The Position

The Excel Center, an adult high school program operated by Goodwill Industries of the Chesapeake, is seeking a passionate and student-focused Life Coach to support adult learners on their path to earning a high school diploma. This role serves as a student advocate and success coach, managing a caseload of 65–80 students and helping them overcome barriers to education. Life Coaches build strong relationships, connect students to critical resources, and support academic progress in a dynamic, mission-driven environment.

Requirements

• Bachelor’s degree in psychology, human services, education, or a related field required
• Minimum 2 years of experience in social work, counseling, advising, academic support, or a related field
• Strong relationship-building and communication skills
• Ability to manage a high-volume caseload and prioritize effectively
• Knowledge of community resources and support services
• Strong problem-solving and crisis response abilities
• Data tracking and analysis skills
• Proficiency with Google Workspace, Microsoft Office (Word, Excel), Teams, and student information systems
• Ability to work independently while collaborating with a team
• Professionalism, empathy, and cultural competence
• Must successfully pass a background check

Nice To Haves

• Experience working with high school students in a non-traditional or adult education setting strongly preferred
• Bilingual English/Spanish highly preferred

Responsibilities

• Build strong, supportive relationships with students to promote retention and success
• Provide individualized support, including tutoring and substitute teaching as needed
• Collaborate with teachers, leadership, and staff to ensure student achievement
• Participate in team meetings and professional development
• Manage a caseload of approximately 65–80 students
• Monitor student data, attendance, and academic progress
• Develop student schedules and guide students toward graduation and postsecondary goals
• Prioritize and triage student needs while responding to urgent situations
• Connect students with community resources (housing, childcare, employment, etc.)
• Build and maintain partnerships with community agencies, schools, and employers
• Support students in overcoming personal and academic barriers
• Model professionalism and reinforce school expectations
• Conduct effective, respectful conversations with students in challenging situations
• Maintain a visible presence within the school to support engagement and safety
• Serve as a substitute instructor when needed
• Support additional student engagement activities and initiatives

Benefits

• Opportunity to make a direct impact on students’ lives
• Help adults earn their high school diplomas and build a better future
• Mission-driven organization committed to education, workforce development, and community success

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level