Lieutenant - Corrections (Support Operations and Training)

Osceola County•Kissimmee, FL

About The Position

The Lieutenant - Corrections (Support Operations and Training) is a middle-to-senior management position responsible for supervising the Training and Support Divisions and developing, coordinating, delivering, and evaluating training and professional development for certified, civilian, contractual, and volunteer staff. The position supervises the Training Sergeant, Support Sergeant, Corporals, Training Corrections Officers, and other assigned personnel, ensuring compliance with departmental policies, applicable laws, accreditation standards, regulatory requirements, and training mandates. The role requires considerable independence and professional judgment, with consultation with the Support Captain on unusual, complex, sensitive, or significant matters. The Lieutenant maintains an effective training program that meets facility operational needs, including recruit and new-employee training, in-service and mandatory training, remedial instruction, professional development, leadership development, and on-the-job training. The position oversees training plans, lesson plans, training records and databases, instructor and officer certifications, the annual training calendar, the Field Training Officer program, and training course materials. The role identifies training needs and deficiencies, develops corrective strategies, monitors instruction, and ensures appropriate instructor coverage. The position also carries out broader correctional supervisory responsibilities, including oversight of staff and facility operations, inmate care, custody, and control, safety and security inspections, emergency preparedness, incident and use-of-force documentation, and compliance with applicable standards. The primary objective is to maintain a prepared, professional, and accountable workforce and promote the safety and welfare of staff, volunteers, inmates, visitors, and the public.

Requirements

Must currently possess Florida Corrections Certification and maintain a current Florida State Corrections Certification.
Must have seven years of progressively responsible experience in a Certified Corrections position, including four years as a Certified Corrections Supervisor and at least two years as a Certified Corrections Sergeant.
Must successfully complete criminal justice command academy training or be able to complete it; must apply for training within 12 months of appointment.
Must obtain Certified Jail Manager Certification within 12 months.
Must possess and maintain current CPR and First Aid Certifications.
Must possess and maintain a valid Florida Driver's License.
Must not have received discipline above a Written Reprimand in the preceding 12 months.
Must possess and maintain General Instructor Certifications and High Liability Instructor Certifications, such as Firearms, Defensive Tactics, and First Aid.
Ability to manage, lead, motivate, supervise, and evaluate personnel and correctional operations.
Knowledge of correctional facility operations, inmate care, custody and control, security practices, emergency procedures, use-of-force principles, staff training and development, adult-learning concepts, and supervisory practices.
Knowledge of mandatory training requirements established by FDLE, FMJS, FCAC, ACA, PREA, and the agency, and familiarity with policies, procedures, and post orders.
Knowledge of applicable federal, state, and local laws, rules, regulations, ordinances, accreditation standards, and other regulatory requirements.
Ability to plan and administer comprehensive correctional training programs and develop and deliver classroom, practical, scenario-based, and on-the-job instruction.
Ability to communicate clearly and professionally, verbally and in writing; prepare reports, correspondence, evaluations, and recommendations; and interpret and apply policies, laws, rules, standards, and regulations.
Ability to analyze incidents, operational trends, and performance data to identify training needs and develop effective solutions.
Ability to exercise sound judgment, react calmly in emergencies, resolve problems and conflicts objectively, investigate complaints, and deal diplomatically with irate, violent, or distressed individuals.
Ability to maintain confidentiality regarding personnel, investigative, security, and other sensitive information.
Ability to work independently, prioritize and manage multiple assignments, meet deadlines, and establish effective working relationships with employees, command staff, agencies, and community partners.
Ability to work under stressful conditions and perform intermittent physically demanding work; must be able to sit, stand, walk, or climb stairs for extended periods.
Must be able to work all shifts and overtime as required.
Ability to operate basic office and communications equipment, including radios, computer terminals, printers, copy machines, telephone systems, and fax machines.
Physical demand level is Medium, with lifting up to 50 pounds maximum and frequent lifting or carrying of up to 25 pounds; requires spoken communication, hearing, and eyesight sufficient for safety.

Nice To Haves

Associate's Degree from an accredited institution in Criminal Justice or a related field is preferred.

Responsibilities

Supervise, train, guide, review, and evaluate the Training Sergeant, Support Sergeant, Corporals, Training Corrections Officers, and other assigned personnel.
Supervise and evaluate the daily functions and operations of the Training Division and Support Division.
Plan, develop, coordinate, implement, and evaluate training and professional development for certified, non-certified, contractual, and volunteer staff.
Create and ensure implementation of the Annual Master Training Plan, maintain the annual Training Calendar, and ensure lesson plans are updated annually.
Ensure training activities are entered into the department training database and training files and statistical data are maintained in accordance with procedures and applicable laws.
Identify individual and organizational training deficiencies and develop corrective or remedial training strategies.
Ensure officer and instructor certifications are current in the FDLE Database and maintain required instructor coverage, including for high-liability courses and minimum instructor-to-student ratios.
Develop training modules and course materials, upload courses into Power DMS, and monitor classroom attendance and participation.
Ensure the Field Training Officer Program follows policy and review completed FTO documents for formatting, accuracy, thoroughness, and completeness.
Conduct annual training needs assessments and administer timely completion of performance evaluations.
Maintain Performance Feedback System notes for assigned staff and ensure compliance with assigned contracts.
Provide and instruct training, including in-service instruction, and attend required training sessions and department meetings.
Supervise and evaluate corrections staff according to established procedures, departmental guidelines, and regulatory requirements; conduct shift briefings and enforce departmental rules and policies.
Support the Captain in planning, organizing, and implementing departmental goals and objectives, and coordinate activities toward their achievement.
Oversee inmate care, custody, and control; monitor inmate housing, job, and program assignments; respond to escalated circumstances; and enforce order and discipline.
Ensure operations comply with laws, rules, regulatory standards, and requirements governing facilities, programs, and inmate confinement, safety, health, and protection.
Lead scheduled and unscheduled rounds and inspections; oversee searches, inmate classification and counts, fire safety, key control, perimeter security, and visitor screening.
Assist in planning and developing emergency responses, including responses to riots and fires.
Attend Defensive Tactics training and firearms qualifications as required, and stay current on court rulings, cases, trends, legislation, and safety issues that may affect training.
Maintain legal records and reports; prepare legal documentation; and review incident and use-of-force reports or packets for accuracy and completeness before submission to the chain of command.
Complete subordinate employees' timesheets and time-off requests and approvals through the County Time Management System, and monitor staff attendance and leave usage.
Maintain professional communication and complete additional related duties as assigned by the Support Operations and Training Captain or other command staff.