About The Position

The Baltimore City Department of Housing and Community Development (DHCD) was created in 1968 and leads City efforts to promote thriving neighborhoods through community revitalization investments; supporting homeowners; funding critical programs and neighborhood stakeholders; creating and preserving affordable housing; and ensuring safe conditions through code enforcement. The Community Aide will provide administrative, clerical, and customer service support across the Development Division. This role assists the legal Section, administration section, and other sub sections by preparing documents, supporting financial and legal workflows, assisting with front desk operations, and maintaining organized records.

Requirements

  • High school diploma or equivalent
  • At least one year of administrative and/or accounting experience.
  • Proficiency with MS office software and standard administrative equipment.
  • Ability to work independently and manage time and tasks efficiently.

Nice To Haves

  • Legal admin experience preferred

Responsibilities

  • Prepare and generate lien redemption statements and other lien related documentation required to prepare In Rem foreclosure cases and other DHCD acquisition or disposition activity.
  • Coordinate with Department of Finance personnel to produce and convey lien information to DHCD.
  • Perform basic legal and accounting tasks assigned by legal supervisor.
  • Enter data and documents into the legal tracking system.
  • Maintain confidentiality of accounting records, legal records and other sensitive information.
  • Coordinate with DHCD Legal Section supervisors to ensure timely completion of legal administrative tasks.
  • Answer incoming calls and route inquiries professionally.
  • Handle incoming and outgoing mail, including sorting, logging, and distribution.
  • Process supplier invoices and assist with basic financial documentation.
  • Provide front desk coverage, greet visitors, and support customer service needs.
  • Maintain office supplies, forms, and administrative materials.
  • Support various sub sections with administrative tasks as needed.

Benefits

  • medical
  • prescription drug
  • dental
  • vision
  • optional life
  • AD&D
  • FSA plans
  • wellness programs
  • support groups
  • workshops
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