Licensing Associate

Virginia Information Technologies Agency • Henrico, Virginia, VA

5d • $42,328 - $50,794 • Onsite

About The Position

WE CURRENTLY HAVE MULTIPLE OPENINGS FOR THIS POSITION.

Requirements

• Ability to learn state cannabis laws, regulations, and program requirements.
• Licensing, registration, and permitting processes within a regulatory agency.
• Documentation standards and administrative procedures.
• Basic understanding of compliance and enforcement concepts.
• Application review and data verification.
• Written and verbal communication.
• Customer service and stakeholder engagement.
• Report drafting and recordkeeping.
• Use of databases, spreadsheets, and digital filing systems.
• Interpret and apply regulatory requirements.
• Maintain confidentiality and handle sensitive information.
• Work independently and collaboratively with regulatory staff.
• Manage multiple priorities with accuracy and attention to detail.
• Communicate effectively with diverse stakeholders.

Nice To Haves

• Experience in a government agency or regulatory environment.
• Experience with cannabis licensing, patient certification systems, or healthcare related registration programs.
• Experience using licensing or case management software platforms.
• Additional training or certification in regulatory compliance or administrative management.

Responsibilities

• Understanding of cannabis licensing requirements, patient certification processes, and product registration standards.
• Ability to review applications for accuracy, completeness, and regulatory compliance.
• Skill in managing high volume administrative workflows and maintaining accurate records.
• Ability to support fee collection, reporting requirements, and system data integrity.
• Ability to identify potential compliance issues during application and documentation review.
• Ability to reliably report facility concerns to compliance and enforcement staff.
• Understanding of regulatory requirements governing cannabis facilities and product standards.
• Ability to prepare and maintain organized documentation supporting program oversight.
• Skill in drafting reports related to licensing, product registration, and regulatory matters.
• Strong attention to detail in maintaining accurate and auditable records.
• Strong communication skills for responding to inquiries from a diverse group of program stakeholders.
• Ability to provide clear guidance on licensing requirements and program processes.
• Professionalism in representing the agency in interactions with cannabis facilities and the public.
• Ability to use licensing databases, registration systems, and document management tools.
• Skill in managing confidential information in accordance with state and agency policies.
• Ability to prioritize tasks and meet deadlines in a fast paced regulatory environment.
• Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position.
• Report unsafe work conditions to your supervisor.
• Immediately report work-related incidents to your supervisor and participate in accident investigation requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level