Licensing and Outreach Specialist (Bilingual Spanish Required)

State of Oregon • Salem, OR

10d • $4,308 - $5,983 • Onsite

About The Position

This position is bilingual and requires duties to be carried out in both English and Spanish. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test. Are you passionate about public service, education, and helping Oregonians understand the importance of licensed landscape work? Join the Oregon Landscape Contractors Board (LCB) as a Licensing and Outreach Specialist and play a key role in supporting safe, compliant, and successful landscape businesses across the state. In this role, you will coordinate the Board’s licensing program and serve as a primary resource for the public, current and potential licensees, and industry partners. You’ll help people navigate Oregon’s licensing requirements, strengthen community understanding through outreach, and support agency programs through clear communication and exceptional customer service. You’ll also lead bilingual (English/Spanish) engagement efforts, build partnerships with schools and trade groups, develop outreach materials, and help shape strategies that increase compliance and awareness statewide. This position combines education, customer service, program support, and community engagement in a dynamic and meaningful way.

Requirements

• Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR An equivalent combination of education and experience.
• Spanish bilingual skills are required for this position.
• Must be able to speak, read, write, and interpret Spanish fluently.

Nice To Haves

• Communicating clearly with individuals and groups, adjusting communication style to the receiving audience.
• Developing and executing community outreach and education programs
• Using Microsoft Word, Outlook, Excel, PowerPoint, and databases, and collecting, reviewing, and interpreting information.
• Organizing and prioritizing multiple tasks, meeting deadlines, and maintaining accuracy with minimal oversight.
• Drafting, reviewing, and proofreading written materials, including technical content.
• Providing professional, courteous customer service, including in sensitive or challenging situations.
• Applying laws, rules, policies, or procedures.

Responsibilities

• Coordinate the Board’s licensing program.
• Serve as a primary resource for the public, current and potential licensees, and industry partners.
• Help people navigate Oregon’s licensing requirements.
• Strengthen community understanding through outreach.
• Support agency programs through clear communication and exceptional customer service.
• Lead bilingual (English/Spanish) engagement efforts.
• Build partnerships with schools and trade groups.
• Develop outreach materials.
• Help shape strategies that increase compliance and awareness statewide.

Benefits

• Comprehensive Health Coverage: Low-cost medical, vision, and dental plans for you and your family.
• Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.
• Generous Paid Time Off: 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.
• Retirement Benefits: Membership in Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Wellness Resources: Support for work-life balance, health, and overall well-being.
• Career Development: Opportunities for professional growth and advancement.
• FREE PARKING
• Commuting: Access to Get There - Oregon’s carpool matching tool and trip planner.
• Student Loan Forgiveness: Potential eligibility for the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree