About The Position

Assists patients, staff, and physicians to maintain a high level of operational efficiency and customer service while providing quality care to a designated patient population. This role involves performing clinical skills, managing department efficiency, and supporting quality initiatives. The Licensed Vocational Nurse will administer medications safely, prepare patients for examinations, document patient care accurately, and communicate effectively with patients and physicians. They will also be responsible for managing telephone messages, organizing daily tasks, and responding to urgent situations. The position requires adherence to infection control policies, maintaining appropriate supply levels, and assisting with administrative tasks such as entering authorizations and scheduling procedures. The LVN may also be assigned to assist in other departments or travel to other sites as needed to meet staffing requirements.

Requirements

  • California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians -REQUIRED
  • AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
  • Demonstrates clinical knowledge and skill in assigned area and within scope of practice.
  • Fully successful in performing/assisting with all tests and procedures in assigned department.
  • Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification.
  • Assists with Medical Assistant medication verification in immediate area.
  • No medication errors.
  • Able to prepare patient for examination or procedure.
  • Obtains complete and accurate consent for procedures/surgery.
  • Prepares and labels biopsies in a thorough and accurate manner.
  • Accurately documents patient care per protocol.
  • Partners with physicians to continuously learn and expand clinical knowledge base.
  • Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians.
  • Returns phone calls according to physician instruction.
  • In partnership with physician, provides specific educational material and individual teaching.
  • Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
  • Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management.
  • Acts as a positive role model and ensures appropriate service delivery.
  • Participates in clinical projects as directed by the physician or manager.
  • Organizes and completes daily requirements and responsibilities.
  • Telephone Message Management - Ensures prompt and efficient return of messages according to established policy.
  • Troubleshoots and resolves problem calls.
  • Daily Organization - Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards.
  • Follows policy and procedure for entering of OCM and utilization of IDX.
  • Completes work within assigned hours.
  • Able to respond to changing circumstances and prioritize patient needs.
  • Responds to urgent and emergent situations in a calm and capable manner.
  • Utilizes good judgment and problem solving ability.
  • Ensures readiness of reports and information to maximize patient visit.
  • Maintains appropriate supply levels.
  • Cost conscious in usage.
  • Participates in and prepares for site inspections and inventories.
  • Completes department inventories per guidelines.
  • Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.
  • Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.
  • Successfully completes Nursing Competencies with a score of 90% or greater in each section.
  • Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements.
  • Maintains narcotic control procedures including key management and inventory.
  • Assists with prescription reconciliation at the end of the month.
  • Support and completion of quality initiatives: P4P, BMI, DataMart, etc.
  • Demonstrates knowledge of equipment and Information Systems applications.
  • Able to activate emergency procedure per protocol - code, fire, etc.
  • Documents patient care events in a thorough and accurate manner.
  • Manages and completes AEHR tasks per prescribed time lines.
  • Support and knowledge of new applications and policies: AEHR, Abbreviations, etc.
  • Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work.
  • Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities.
  • Able to operate and maintain department equipment.
  • Demonstrated proficiency in clinical skill and nursing judgment.

Nice To Haves

  • 1 Year LVN experience in related clinical area
  • Ambulatory care experience
  • ACLS Certification (Advanced Cardiac Life Support) - American Heart Association -PREFERRED
  • IV Certification (NPTA Sterile Product Certification) - Various-Employee provides certificate -PREFERRED

Responsibilities

  • Assists patients, staff, and physicians to maintain a high level of operational efficiency and customer service.
  • Provides quality care to a designated patient population.
  • Administers medications safely and accurately per guidelines and written order, ensuring verification and documentation.
  • Prepares patients for examination or procedure.
  • Obtains complete and accurate consent for procedures/surgery.
  • Prepares and labels biopsies accurately.
  • Accurately documents patient care per protocol.
  • Listens to patients, collects pertinent information, recognizes urgency, and routes to physicians.
  • Returns phone calls according to physician instruction.
  • May schedule patient appointments.
  • Provides specific educational material and individual teaching in partnership with physicians.
  • Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
  • Provides assistance to PSRs in resolving issues related to front desk responsibilities.
  • Organizes and completes daily requirements and responsibilities.
  • Ensures prompt and efficient return of messages according to established policy.
  • Monitors patient flow, physician schedules, and completes daily tasks to ensure quality and meet service standards.
  • Completes work within assigned hours.
  • Able to respond to changing circumstances and prioritize patient needs.
  • Responds to urgent and emergent situations in a calm and capable manner.
  • Utilizes good judgment and problem-solving ability.
  • Ensures readiness of reports and information to maximize patient visit.
  • Maintains appropriate supply levels and is cost-conscious in usage.
  • Participates in and prepares for site inspections and inventories.
  • Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.
  • Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.
  • Successfully completes Nursing Competencies with a score of 90% or greater in each section.
  • Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements.
  • Maintains narcotic control procedures including key management and inventory.
  • Assists with prescription reconciliation at the end of the month.
  • Supports and completes quality initiatives: P4P, BMI, DataMart, etc.
  • Demonstrates knowledge of equipment and Information Systems applications.
  • Able to activate emergency procedures per protocol - code, fire, etc.
  • Manages and completes AEHR tasks per prescribed timelines.
  • Supports and demonstrates knowledge of new applications and policies: AEHR, Abbreviations, etc.
  • Demonstrates typing skills proficiency by using a keyboard, typing proficiently and accurately at a minimum of 30 words per minute with 0-2 errors, and proofing work.
  • Possesses knowledge of insurance, utilization review, scheduling requirements, and supports front desk responsibilities.
  • Able to operate and maintain department equipment.

Benefits

  • Shift differential pay
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