Assists patients, staff, and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Demonstrates clinical knowledge and skill in the assigned area and within the scope of practice. Fully successful in performing/assisting with all tests and procedures in the assigned department. May act as a clinical resource for the assigned area. Administers medications safely and accurately per guidelines and written order. Ensures verification by a licensed person and documentation of all medications administered, including two (2) patient identifier verification. Assists with Medical Assistant medication verification in the immediate area. No medication errors. Able to prepare the patient for examination or procedure. Obtains complete and accurate consent for procedures/surgery. Prepares and labels biopsies in a thorough and accurate manner. Accurately documents patient care per protocol. Partners with physicians to continuously learn and expand the clinical knowledge base. Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem, and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments. In partnership with the physician, provides specific educational material and individual teaching. Uses universal precautions and demonstrates knowledge of infection control policies and procedures. Provides assistance to PSRs in resolving issues related to front desk responsibilities, including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery. Participates in clinical projects as directed by the physician or manager.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree