SRS - LVN – Primary Care - La Mesa (Medical Plaza) - Full Time - Day Shift

Sharp HealthCare • La Mesa, CA

25d • Onsite

About The Position

Assists patients, staff, and physicians to maintain a high level of operational efficiency and customer service while providing quality care to a designated patient population. This role involves demonstrating clinical knowledge and skill within the scope of practice, administering medications safely and accurately, preparing patients for examinations or procedures, and accurately documenting patient care per protocol. The LVN will partner with physicians to continuously learn and expand their clinical knowledge base, listen to patients, collect pertinent information, and recognize the urgency of patient problems to route them to physicians. They will also return phone calls according to physician instructions, may schedule patient appointments, and provide specific educational material and individual teaching in partnership with the physician. The role requires adherence to universal precautions and knowledge of infection control policies and procedures. Additionally, the LVN will provide assistance to PSRs in resolving front desk responsibilities, act as a positive role model, ensure appropriate service delivery, and participate in clinical projects as directed. The position also focuses on department efficiency and effectiveness, including prompt message return, troubleshooting problem calls, monitoring patient flow, and completing daily tasks to ensure quality and meet service standards. The LVN will follow policies for entering OCM and utilizing IDX, complete work within assigned hours, and be able to respond to changing circumstances and prioritize patient needs. They must respond to urgent and emergent situations calmly and capably, utilize good judgment and problem-solving skills, and ensure readiness of reports and information to maximize patient visits. Maintaining appropriate supply levels and being cost-conscious in usage are also key. The role involves participation in and preparation for site inspections and inventories, completing department inventories per guidelines, and entering authorizations and scheduling surgeries/procedures accurately and in a timely manner. Assistance in other departments as assigned to meet staffing needs and travel to other sites may be required.

Requirements

• California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians -REQUIRED
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED

Nice To Haves

• 1 Year LVN experience in related clinical area
• Ambulatory care experience
• ACLS Certification (Advanced Cardiac Life Support) - American Heart Association -PREFERRED
• IV Certification (NPTA Sterile Product Certification) - Various-Employee provides certificate -PREFERRED

Responsibilities

• Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population.
• Demonstrates clinical knowledge and skill in assigned area and within scope of practice.
• Administers medications safely and accurately per guidelines and written order, ensuring verification by licensed person and documentation of all medications administered including two (2) patient identifier verification.
• Assists with Medical Assistant medication verification in immediate area.
• Prepares patient for examination or procedure.
• Obtains complete and accurate consent for procedures/surgery.
• Prepares and labels biopsies in a thorough and accurate manner.
• Accurately documents patient care per protocol.
• Partners with physicians to continuously learn and expand clinical knowledge base.
• Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians.
• Returns phone calls according to physician instruction.
• May schedule patient appointments.
• Provides specific educational material and individual teaching in partnership with physician.
• Uses universal precautions and demonstrates knowledge of infection control policies and procedures.
• Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management.
• Acts as a positive role model and ensures appropriate service delivery.
• Participates in clinical projects as directed by the physician or manager.
• Organizes and completes daily requirements and responsibilities.
• Ensures prompt and efficient return of messages according to established policy.
• Troubleshoots and resolves problem calls.
• Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards.
• Follows policy and procedure for entering of OCM and utilization of IDX.
• Completes work within assigned hours.
• Able to respond to changing circumstances and prioritize patient needs.
• Responds to urgent and emergent situations in a calm and capable manner.
• Utilizes good judgment and problem solving ability.
• Ensures readiness of reports and information to maximize patient visit.
• Maintains appropriate supply levels.
• Participates in and prepares for site inspections and inventories.
• Completes department inventories per guidelines.
• Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.
• Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise.
• Successfully completes Nursing Competencies with a score of 90% or greater in each section.
• Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements.
• Maintains narcotic control procedures including key management and inventory.
• Assists with prescription reconciliation at the end of month.
• Supports and completes quality initiatives: P4P, BMI, DataMart, etc.
• Demonstrates knowledge of equipment and Information Systems applications.
• Able to activate emergency procedure per protocol - code, fire, etc.
• Manages and completes AEHR tasks per prescribed time lines.
• Supports and has knowledge of new applications and policies: AEHR, Abbreviations, etc.
• Demonstrates typing skills proficiency by using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work.
• Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities.
• Able to operate and maintain department equipment.

Benefits

• Pay scale reflects a range that Sharp reasonably expects to pay for this position.
• Actual pay rate and pay grade will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree