Licensed Vocational Nurse (LVN) - Intake PM shift

Aurora Behavioral Charter Oak • Covina, CA

3d • Onsite

About The Position

Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors. The Intake Coordinator assists in collecting patient information for possible admits, pre-certs, and filing mandatory reporting; take phone calls into the assessment center and routes calls as necessary; UR Pre-certification with insurance companies; Assist with taking physician orders and other duties as assigned. Aurora Charter Oak Hospital has been delivering Behavioral Health Treatment Services for over 83 years. We are located on 10 acres of beautifully landscaped grounds in Covina, California. Covina is about 22 miles east of downtown Los Angeles, in the San Gabriel Valley, close to 10, 60 and 210 FWY.

Requirements

• Current California Licensed Vocational Nurse (LVN)
• Telephone etiquette and customer service skills by phone and face-to-face
• Oral and written communication skills
• Current BLS for healthcare provider required upon hire
• Therapeutic Options™ (TOT) training to be obtained prior to providing direct patient care without a preceptor

Nice To Haves

• Familiarity with medical and psychological terminology preferred
• Basic knowledge of human behavior or principles of psychology useful
• Understanding of addiction treatment concepts, including 12-step programs and cognitive aspects of addictive diseases.
• Experience with therapeutic limit-setting helpful, or an understanding of level systems or other behavior management modalities
• Ability to maintain professional boundaries and willingness to seek supervision in this regard

Responsibilities

• Assists in collecting patient information for possible admits, pre-certs, and filing mandatory reporting
• Take phone calls into the assessment center and routes calls as necessary
• UR Pre-certification with insurance companies
• Assist with taking physician orders
• Other duties as assigned

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Sick Leave
• Long Term Disability
• Employee assistance program
• Employee discount
• Flexible Spending Account
• Health savings account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree