Licensed Vocational Nurse (LVN) Bilingual - OB/Triage-Nurseline

CentroMed•San Antonio, TX

64d•Remote

About The Position

CentroMed is a 501(c)(3) non-profit organization and Federally Qualified Health Center (FQHC) with multiple locations in San Antonio and New Braunfels, dedicated to providing comprehensive healthcare to all populations for over 50 years. We are a mission-focused organization aiming to be the heart of our communities by improving lives through high-quality, compassionate healthcare. The Triage Nurse is a Licensed Vocational Nurse (LVN) responsible for patient care needs through inbound and outbound telephone practice. This role involves assessing caller needs through active listening, clinical assessment, education, and advanced problem-solving to manage immediate and ongoing patient needs and ensure positive patient outcomes.

Requirements

Graduate of an accredited Vocational Nurse educational program.
Must be currently licensed with the Board of Vocational Nurse Examiners for the State of Texas.
CPR Certification.
Bilingual Spanish
Operational knowledge of physician practice.
Knowledge of health insurance and managed care.
Must be able to perform the essential functions of the position.
Must be able to meet the attendance requirements of the position.
Must not pose a threat to the health or safety of other individuals in the workplace.
Physical ability to lift up to 20 pounds unassisted.
Must be able to deliver excellent customer service, externally and internally

Nice To Haves

Prior work in a Family Medicine setting, highly preferred
Knowledge of outpatient triage, prescription refills and Medical. Home practices preferred.
Telehealth experience

Responsibilities

Demonstrates superior critical thinking and problem-solving skills.
Demonstrates thorough knowledge and use of the nursing process utilizing age-appropriate knowledge and assessment skills by identifying physical, psychosocial and development needs and adapting interventions accordingly.
Cultivates an atmosphere of patient-focused care.
Demonstrates excellent written, verbal, telephone and interpersonal communication skills.
Utilizes excellent hearing and listening skills in order to receive and act on detailed information.
Communicates based on the client’s level of comprehension and understanding.
Demonstrates diplomacy and sound judgment in all interactions; respect for multicultural diversity.
Demonstrates excellent organization and multitasking skills.
Must be able to apply critical thinking, communication and documentation skills simultaneously.
Demonstrates ability to manage immediate and ongoing client needs with attention to detail and use of appropriate interventions.
Demonstrates knowledge of community resources.
Utilizes computer programs to assess, process, educate and document all information in an accurate manner.
Demonstrates working knowledge of all utilized software programs.
Meets departmental quality and productivity standards.
Participates in departmental Quality improvements and initiatives.
Participates in continuous improvement activities; provides constructive feedback for continued growth of the team.
Participates in staff meetings, departmental in-services, patient care conferences, committees, projects and other continuing education activities.
Evaluates environmental safety and maintains an environment that is safe.