Licensed Spa Coordinator, San Francisco

EquinoxSan Francisco, CA
Onsite

About The Position

Equinox Group is seeking an energetic, creative, and enthusiastic Licensed Spa Coordinator to join the Equinox team in San Francisco. This role is ideal for a candidate looking to make a significant impact in a growing and dynamic organization. The Licensed Spa Coordinator is responsible for ensuring a memorable experience for Spa guests, which includes greeting guests, orientating them to the spa facilities, and providing personal guest service.

Requirements

  • Must possess a valid California Massage Therapy license
  • Enthusiasm and possession of excellent customer service skills
  • Must enjoy working with people with a friendly and outgoing personality
  • Able to be efficient and productive in a fast-paced environment
  • Basic math and money handling skills
  • Excellent communication, listening, and computer skills
  • Must be a team player
  • Must have a legal right to work in the United States

Responsibilities

  • Interviewing, hiring and coaching staff members
  • Outreach marketing for the spa
  • Manage daily operations including inventory and monitoring of daily goals and budgets
  • Provide orientation tour, explaining spa amenities offered and answering guests' questions
  • Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
  • Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
  • Handle guests' questions and concerns professionally and courteously
  • Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Benefits

  • Competitive salary
  • Industry leading commission opportunities
  • Complimentary Club membership
  • 10% - 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items
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