Licensed Settings Coordinator

Residential Opportunities Inc•Portage, MI

8d•$59,500 - $76,500

About The Position

Oversee the day-to-day operations and staff management of our Licensed Setting programs. In this leadership role, you will supervise site coordinators, technicians, and kitchen staff while ensuring high-quality service delivery, regulatory compliance, efficient scheduling, and accurate billing protocols.

Requirements

2–3 years of managerial experience providing services to individuals with disabilities (residential program experience strongly preferred).
Bachelor’s degree + 2 years of experience in a licensed child-caring institution.
2 years of college coursework + 3 years of experience in a licensed child-caring institution.
High School Diploma/GED + 4 years of experience in a licensed child-caring institution.
Strong supervisory, mentoring, and independent problem-solving skills.
Demonstrated commitment to systems-based practices and administrative accuracy.
Excellent written and verbal communication skills across diverse audiences.
Ability to manage multiple concurrent tasks and adapt to changing schedules.

Responsibilities

Oversee general staff management, shift scheduling, training, and performance evaluations for Assistant Coordinators, Technicians, and Cooks.
Ensure staff accurately implement clinical, medical, nutritional, and educational service plans as directed by the clinical and medical teams.
Safeguard the physical and emotional well-being of individuals served, maintaining appropriate staffing ratios and workplace upkeep to agency standards.
Maintain compliance with all contract, regulatory, and licensure standards, including reporting protocols and confidentiality requirements.
Develop and manage timely, accurate billing documentation; oversee inventory, ordering, and purchasing of household supplies.
Communicate proactively with individuals served, families, support coordinators, and community organizations to resolve concerns and foster open collaboration.
Participate in the on-call rotation for licensed settings programs and transport individuals served as needed.