The Special Programs Case Manager I is responsible for performing case management telephonically/virtually within the scope of licensure for special programs, such as Adoption Assistance and Foster Care. Manages overall healthcare costs for the designated population via integrated (physical health/behavioral health) case management and whole-person health. How you will make an impact: Conducts assessments to identify individual needs. Develops a comprehensive care plan to address objectives and goals as identified during the assessment. Supports member access to appropriate quality and cost-effective care and modifies plan(s) as needed. Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole-person care Coordinates social determinants of health to meet the needs of the member and incorporates that into care planning. Works closely with various state agencies Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network. Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, to help them function better at home, in the community, and throughout life. Evaluates health needs and identify applicable services and resources in conjunction with members and their families. Provides important information including patient education, medication reconciliation, and identification of community resources, and assists with the arrangement of follow-up care.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees