Licensed Professional Mental Health Counselor (Program Manager) - Vet Center Director

Veterans Health Administration • Greenacres, FL

15h

About The Position

The Licensed Professional Mental Health Counselor Program Manager serves as the Readjustment Counseling Service (RCS) Vet Center Director. The Director is responsible for professional and administrative supervision and oversight of readjustment counseling, outreach, referrals, and follow-up care coordination services for eligible individuals in the designated Vet Center Service Area. The role supervises professional and nonprofessional staff, including multidisciplinary mental health professionals at multiple locations and in communities distant from the Vet Center through planned outreach, sometimes in conjunction with a Mobile Vet Center. Administrative and outreach staff service functions are also the Director’s responsibility.

The Program Manager oversees the fiscal, contractual, and operational obligations of the community-based Vet Center; leads coordination and briefings during meetings with Congressional representatives and their staff; and plans, establishes, and implements Vet Center policies and procedures. The Director develops staff goals and objectives and monitors, coordinates, and evaluates the work of Vet Center staff, including social workers, other Hybrid Title 38 mental health professionals, Title 5 readjustment counselors, outreach workers, and office managers. The position also provides direct readjustment counseling within and outside the Vet Center through in-person and virtual services.

The position is not virtual. Telework is available. The regular schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; some nights and weekends may be required. The role may be filled in a separate announcement as a social worker, Licensed Professional Mental Health Counselor, or Marriage and Family Therapist, depending on the applicant’s qualifications.

Requirements

• Master’s or doctoral degree in Clinical Mental Health Counseling, Clinical Rehabilitation Counseling, a combined Clinical Mental Health Counseling and Clinical Rehabilitation Counseling program, or a related field from a CACREP-accredited program.
• Full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, including diagnosis and treatment.
• At least one year of progressively complex experience equivalent to the GS-12 grade level, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
• Ability to make judgments and decisions associated with program management.
• Ability to monitor program outcomes using a data-driven quality assurance process.
• Ability to develop productivity standards appropriate to each service provided.
• Ability to manage a wide range of programs, including the operation and management of key clinical, training, or administrative programs.
• Proficiency in spoken and written English.
• U.S. citizenship, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.

Responsibilities

• Provide professional and administrative supervision and oversight of readjustment counseling, outreach, referrals, and follow-up care coordination for eligible individuals in the designated Vet Center Service Area.
• Supervise professional and nonprofessional staff, including multidisciplinary mental health professionals working at Vet Centers, Vet Center Outstations, Community Access Points, and in distant communities.
• Oversee administrative and outreach staff service functions.
• Oversee the Vet Center’s fiscal, contractual, and operational obligations.
• Lead coordination and briefings during meetings with Congressional representatives and their staff.
• Plan, establish, and implement Vet Center policies and procedures.
• Develop staff goals and objectives.
• Monitor, coordinate, and evaluate the work of Vet Center staff.
• Provide direct readjustment counseling within and outside the Vet Center through in-person and virtual services.
• Perform other duties as assigned.

Benefits

• Education Debt Reduction Program (EDRP) student loan payment reimbursement, subject to eligibility and approval, of up to $200,000 over an eligibility period of one to five years.
• Federal employee benefits package; specific benefits depend on position type and eligibility.
• Potential credit toward annual leave accrual for prior work or military service, subject to request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager