Licensed Private Client Banker

KeyBank • Auburn, ME

4d • Onsite

About The Position

The Private Client Banker (PCB) is part of KeyBank’s Key Private Client Program and focuses on the full client relationship through a plan-based approach to financial advice. The role delivers and refers appropriate financial solutions to KeyBank clients with up to $2 million in investable assets. The banker assesses clients’ financial needs, gathers and documents client data, and offers relevant products and services to support financial wellness. The role identifies opportunities and refers clients to sales professionals in Retail, Key Investment Services, Private Bank, Mortgage, or Business Banking.

The position develops new and existing client relationships, provides personalized financial guidance, and builds referral networks. It also supports branch operations, including assisting with client transactions on the Teller line as needed. The role works at a branch in Auburn, Maine, and may require Saturday work as directed by management.

Requirements

• High school diploma, GED, or equivalent experience.
• Experience developing current and new customer relationships, achieving sales goals, and building referral sources in insurance and investment products.
• Foundational knowledge of sales and service techniques, including tele-consulting, outside calling, prospecting, and networking.
• Strong interpersonal skills and ability to build rapport quickly.
• Demonstrated ability to influence business partners and leverage centers of influence, including Key Investment Services, Mortgage, and Business Banking professionals.
• Working knowledge of PCs, Microsoft Windows, and Office products such as Word and Excel.
• Working knowledge of digital technology, including mobile devices, apps, and web browsing, and ability to educate clients on Key’s digital platforms and capabilities.
• FINRA Series 6 license.
• FINRA Series 63 license.
• FINRA Securities Industry Essentials (SIE) qualification.
• Life, Accident, and Health Insurance licenses.
• Ability to routinely and frequently operate a motor vehicle and hold a valid driver’s license.
• Ability to meet the stated physical demands, including prolonged standing, frequent hand use and reaching, occasional bending and lifting, and frequent lifting of 1–10 pounds and occasional lifting up to 30 pounds.

Nice To Haves

• Bachelor’s degree.
• Comfort interacting with small business clients, overcoming objections, and asking fact-finding questions to be helpful.

Responsibilities

• Provide a strong client experience and identify financial wellness opportunities during client conversations.
• Offer customized financial wellness recommendations and refer clients for investment and insurance products.
• Meet individual activity, behavior, sales, referral, and outcome goals.
• Build a client referral pipeline by identifying and developing internal and external centers of influence; prospect and document calling efforts.
• Maintain knowledge of private client and competitive products and services.
• Open personal and business accounts, including checking, deposit products, home equity, unsecured lending, and certificates of deposit.
• Build partnerships with branch teammates and business-line partners through in-person meetings, supporting client acquisition and relationship growth.
• Follow operational, risk, security, audit, and documentation requirements.
• Support branch operations, including helping with client transactions on the Teller line as needed.
• Participate in and occasionally facilitate in-person morning huddles and end-of-day debriefs.
• Work Saturdays as directed by management.
• Provide financial advice relating to financial management, investment strategies, retirement planning, and tax optimization.
• Assess clients’ financial situations and provide tailored guidance to support their financial goals and well-being.
• Develop and maintain relationships with clients, including high-net-worth clients, and identify new clients through prospecting and networking.
• Stay informed about market trends and conditions to provide informed financial advice.
• Perform other assigned duties and comply with KeyBank policies, procedures, values, and Code of Conduct.

Benefits

• Incentive compensation may include production, commission, and/or discretionary incentives.
• The position is eligible for company benefits; specific benefits are referenced through a link in the posting but are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED