Licensed Practical Nurse (Warren/Youngstown, Ohio)

Tuesday Health•Warren, OH
•Remote

About The Position

The Complex Care Navigator LPN plays a key role in delivering coordinated, compassionate care for members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LPN administers clinical assessments and screenings throughout the care journey. They prioritize member needs based on assessment results and collaborate with the interdisciplinary team to develop and execute individualized care plans. The LPN ensures seamless communication, participates in care rounds, and uses Tuesday Health’s electronic tools to optimize the member experience. Trust-building, empathy, and consistent member engagement are essential to this person-centered role.

Requirements

  • Active, unrestricted Licensed Practical Nurse license in Ohio, without any board action.
  • Experience in a multidisciplinary care model working across network providers, health plan care management support, and employed clinicians.
  • Strong communication and organizational skills.
  • Ability to multitask and work under pressure without sacrificing a positive member experience.
  • Ability to recognize when to escalate and to act professionally in a potentially emergent situation.
  • Strong technical skills to navigate documentation systems and tools, and ability to learn new systems as the company evolves.
  • Strong written skills.
  • Ability to drive during daytime, nighttime, or inclement weather.
  • Valid driver's license with a safe driving record.
  • State-minimum automobile insurance coverage.
  • Comfort with change and ambiguity, including rapid changes to the business, strategy, organization, and priorities.

Nice To Haves

  • Experience in a clinical or medical setting.

Responsibilities

  • Administer clinical assessments and screening tools at different points throughout the care timeline, with support from nurse practitioners and registered nurses.
  • Prioritize needs based on assessment results and assign tasks to the interdisciplinary care team.
  • Be accountable for care plan development within the multidisciplinary care team.
  • Participate in internal and joint rounds to support an optimal, coordinated member experience.
  • Learn and use Tuesday Health’s electronic systems, tools, and technology to deliver coordinated care.
  • Build trusting relationships with members, grounding interactions in listening and empathy.
  • Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness.

Benefits

  • Competitive compensation.
  • Comprehensive benefits, including medical, dental, vision, and life insurance.
  • Paid time off and holidays.
  • Employer 401(k) match.
  • Remote work with multiple onsite sessions each year to maximize collaboration and team building.
  • Dynamic and inclusive team environment.
  • Meaningful work focused on the company’s mission, patients, and colleagues.
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