LICENSED PRACTICAL NURSE

Primary Care Associates of Appleton•Appleton, WI

1d•Onsite

About The Position

The Licensed Practical Nurse performs and assists the physician with patient care in an office setting within the Diabetes Management & Education department. The role includes patient rooming and intake, telephone management, scheduling, care coordination, prescription and refill requests, procedure assistance, and cleaning and stocking rooms. The position reports to the Director of Nursing and works Monday through Thursday, with hours varying between a 7:00 AM start and a 5:00 PM end time. The role has no supervisory responsibilities. The employee is expected to provide courteous, clear customer service; work cooperatively with colleagues; complete duties accurately and promptly; maintain reliable attendance and patient confidentiality; and comply with company policies and procedures. Other related duties may be assigned by management.

Requirements

Associate's degree or equivalent from a two-year college or technical school; alternatively, six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Valid, unrestricted LPN license in the State of Wisconsin.
Current BLS for healthcare certification, which must be maintained.
Computer skills using a payroll system and EPIC Software.
Graduate of a NLN-accredited Registered Nursing program.
Excellent knowledge of medical terminology, physiology, and anatomy.
Pleasant and effective communication skills and ability to work well with all customers of Primary Care Associates.
Ability to prioritize and work efficiently, function as part of a team with a cooperative attitude, and work under pressure in a fast-paced environment.
Strong organizational skills.
Flexibility in work schedule.

Nice To Haves

Diabetic experience is helpful but not required.

Responsibilities

Greet and escort patients to exam rooms.
Room patients for provider examinations using established standards.
Obtain and document patient information, including vital signs, height, weight, medications, history, and symptoms.
Administer medications, including injections, as ordered by the provider.
Instruct patients regarding preparation for tests and procedures.
Clean and stock work areas, including cleaning and sterilizing instruments.
Manage patient telephone calls, including relaying information, obtaining information, sharing test results, and providing advice or direction from the provider.
Manage prescription and medication refill requests in accordance with provider guidelines.
Schedule special procedures and appointments, and assess and schedule same-day appointments as needed.
Refer complex patient questions or situations to an RN or provider; advise patients using accepted clinical information when provider input is not needed.
Monitor laboratory, x-ray, ECG results, and other pertinent medical data under provider guidance.
Complete referrals using accepted standards.
Handle incoming and outgoing mail and ensure the provider sees necessary information.
Communicate politely and clearly with callers, patients, physicians, staff, and others, providing high-quality customer service.
Complete assigned duties in a timely and accurate manner and maintain cooperative, supportive professional relationships.
Assist the provider with procedures.
Abstract patient medical information into the EMR.
Comply with company policies and procedures, maintain reliable attendance, and protect patient confidentiality.
Perform other related duties as assigned by management.