Licensed Practical Nurse

RiverStone Health•Billings, MT

3d•Remote

About The Position

RiverStone Health Hospice Services cares for terminally ill patients who want to receive comfort-oriented care rather than continue to seek a cure. Hospice care emphasizes quality of life. Care and grief support services are provided wherever home is. Most hospice patients receive care in their home, or the home of a relative or friend. Hospice care can also be provided in nursing homes or other facilities. Working together with patient and family, our team of hospice professionals and volunteers help relieve physical symptoms and decrease psychological, social, emotional, or spiritual distress of patients and their caregivers. Our 24 hour on-call nursing services are available to meet urgent needs. The Licensed Practical Nurse, LPN will perform selected nursing and personal care, support and training for hospice patients, family and caregivers based on the established plan of care. The LPN will provide intermittent nursing care in various residential properties, personal care homes and assisted living facilities. The primary duties include assessing the patient’s home environment, providing care and instruction, and communicating observations and changes to the team members.

Requirements

Completion of a State accredited Licensed Practical Nursing Program.
Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
Licensed as a Practical Nurse in the State of Montana.
Valid State of Montana Driver’s License and vehicle insurance (if Hospice, Home Care, and Public Health).
Current BLS certification.
Computer literacy, in Microsoft Office Suite.
Ability to maintain a calm and positive demeanor during difficult interactions.
Ability to display non-judgmental and empathetic listening skills.
High degree of detail-oriented skill level.
Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
Ability work collaboratively to maintain a positive work environment.
Ability to prioritize and perform a wide range of tasks under pressure of continuous interruptions.
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
Ability to understand and adhere to required administrative policies and procedures.
Excellent communication skills to ensure efficiencies and quality customer services.
Customer Service Excellence: Doing things right the first time, Making people feel welcome, Showing respect for each customer, Anticipating customer needs and concerns, Keeping customers informed, Helping and going the extra mile, Responding quickly, Protecting privacy and confidentiality, Demonstrating proper telephone etiquette, Taking responsibility for handling complaints, Being professional, Taking ownership of your attitude toward Service Excellence.

Nice To Haves

Experience working with hospice patients.
Experience working with underserved population.
Experience working in a customer service environment.
Minimum two years nursing experience.

Responsibilities

Provides quality and safe delivery of hospice services according to the plan of care and under the direction of a registered nurse, RN, which may include: Wound/Decubitus care requiring aseptic technique, Catheter care including irrigation treatment and catheter changes that are free of complications, Administering care, treatments, medication in compliance with physician’s orders, Injections, Bowel program treatment, Medication management, Appropriate health teaching.
Performs personal care services as directed by nursing as per the plan of care.
Demonstrates the knowledge and skills necessary to provide care appropriate to patients of all age groups–must demonstrate knowledge of the principles of growth and development through the life span, possess the ability to assess data reflective of the patient’s status, and interpret the appropriate information needed to identify each patient’s needs.
Maintains universal precautions guidelines and safety measures according to RiverStone Health policies and procedures.
Documents care provided for the patient encounter in the electronic medical records (per documentation standards) in a timely manner. Must document/chart observations, activities and other data related to the clinical condition of the patient and patient care.
Communicates with and supports caregiver regarding the patient’s condition and relieves caregiver if required.
Informs primary RN or Nursing Supervisor in a timely manner of any changes noted in the patient’s condition or needs.
Communicates a report to the appropriate health care team members for the continuation of care, including reporting any changes in patient’s condition to the physician and family as needed.
Attends case conferences as scheduled whether in-person, telephonically or electronically.
Maintain knowledge of and compliance with current Medicare/Medicaid, state regulations and rules, Health Insurance Portability and Accountability Act (HIPAA) compliance and accreditation regulations for home health services.
Contributes to the provision of quality process through performance improvement techniques that demonstrates positive outcomes in patient care.
Ability to lift and/or maneuver patients.
Ability to exercise critical thinking skills, independent professional judgment and work as a team member.
Maintain and enhance professional growth and development through attendance in orientation, continuing educational offerings as well as organizational educational programs as requested.
Ability to operate or quickly learn to operate a personal computer using standard or customized software applications including electronic medical record.
Demonstrates interpersonal, cognitive, and technical competencies and standards of care consistent with the programs and organization’s mission, values, and series.
Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
Ability and willingness to quickly learn and use new skills and knowledge brought about by rapidly changing information and/or technology.
Ability to help cover needs and visits in home health as assigned.
Candidates must be willing to participate in a rotating on-call shift schedule, to ensure patient care needs are available after hours, weekends, and on holidays.
Perform other duties as assigned in support of RiverStone’s mission and goals.