LPN - Nurse Navigator Licensed Practical Nurse - Population Health Nurse Triage

Geisinger • Work from home (Pennsylvania), PA

18d • Remote

About The Position

This role involves a Licensed Practical Nurse (LPN) acting as a patient navigator, managing incoming calls and facilitating the entry of new patients into the program. The position focuses on providing patient education, ensuring understanding of their condition, and maintaining continuity of care. The Nurse Navigator is expected to work collaboratively within a team, utilizing clinical skills to support providers in the diagnosis and treatment of patient conditions.

Requirements

• Minimum of 2 years previous LPN work experience is required.
• Proficient computer skills.
• Proficient with Microsoft products such as Word, Excel, PowerPoint, SharePoint, Windows, & TEAMs.
• Licensed Practical Nurse - Default Issuing BodyDefault Issuing Body
• Graduate from Specialty Training Program-Nursing (Required)
• Minimum of 2 years-Nursing (Required)
• Communication
• Computer Literacy
• Customer Service
• Multitasking
• Teamwork

Nice To Haves

• Clinic and Pediatrics experience is preferred.

Responsibilities

• Utilizes clinical knowledge to determine actions necessary to facilitate patient introduction to the program.
• Performs and documents evaluation of patients needs primarily by telephone or review of documentation.
• Effectively collaborates with other healthcare providers in coordinating and implementing the patients plan of care, to include evaluation, treatment, and surveillance.
• Effectively communicates with patient via mail, telephone, and in person regarding information pertinent to their care.
• Assures pertinent patient information is received and available for provider interaction with patient.
• Coordinates patient needs for the program.
• Serves as the point of contact for providers.
• Coordinates patient activities, such as support groups, educational series, as appropriate.
• Provides limited patient and family education based on individual needs either in person or by telephone.
• Coordinates patient activities through available support services, as appropriate.
• Maintains systems and processes sufficient to assure timely follow-up and surveillance of patients for both Programs.
• Serves as a liaison with Scheduling Services to ensure appropriate scheduling of patients.
• Develops and implements patient screening tools and efficient clinic procedures.
• Assists in the development and implementation of efficient patient navigational procedures.
• Investigates patient concerns including appointment access, communication, and billing.
• Maintains clinical supply inventory.
• Responsible for conducting medical record reviews to report findings to physician specialist.
• Provides nursing care and assists physician and procedures.
• Routinely inspects and observes condition and operation of equipment to ensure proper operation and identify the need for preventive and corrective maintenance per guideline.
• Performs ongoing maintenance of exam and treatment rooms.

Benefits

• healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.
• atmosphere of collaboration, cooperation and collegiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree