Licensed Practical Nurse - Medical Management (Call Center)
About The Position
We are looking for exceptional nurses to join our cutting-edge innovative team. As a team member, you will be responsible for working with patients, providers, and plan sponsors to meet the patient's health needs through communication and available resources to promote quality cost-effective outcomes via the telephonic medical management process. This position is ideal for nurses who like to solve problems, thrive on challenges, enjoy variety in their day, are comfortable researching answers, and are looking for more autonomy in a supportive environment with better work-life balance. This is not a corporate environment, but a family-centered company that values its employees.
Requirements
- Current licensure as a Licensed Practical Nurse.
- At least 3 years of bedside clinical experience.
- Excellent telephonic communication skills.
- Typing 35+ wpm with minimal mistakes.
- Computer savvy.
- Ability to multitask simultaneous talking and typing.
- Ability to follow multi-step processes and decision-making flow charts.
- Dependability, accountability, trustworthiness.
- Self-starter, comfortable with independent study and on-the-job training.
- Ability to work both independently and within a team.
- Ability to work in our office call center.
Nice To Haves
- Looking for more autonomy in a supportive environment.
- Ready for more balance in your life (think banker's hours!!).
- A nurse who enjoys continuously learning and advancing your skill set to help patients in a different way.
- Looking for a family-centered company that truly values you as a person.
Responsibilities
- Work with patients, providers, and plan sponsors to meet patient health needs.
- Promote quality, cost-effective outcomes through telephonic medical management.
- Communicate with patients and providers.
- Utilize available resources to manage patient care.
- Engage in continuous learning and skill advancement.
Benefits
- Growing business.
- Paid holidays off.
- Generous PTO plan.
- Health benefits.
- 401k with company match.
- Caregiver support platform.
- Relaxed/casual dress code.
- New challenges and learning opportunities DAILY – never boring!
- A chance to make a real difference in the lives of your patients.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
