Licensed Plumber (Watertown)
About The Position
Cardinal Heating, Cooling, Plumbing & Electric is hiring a Licensed Plumber for residential plumbing service and installation work in the Watertown area. The role involves troubleshooting, repairing, replacing, and installing residential plumbing systems; explaining options to customers; and delivering quality workmanship and customer service. The plumber works with customer service and dispatch teams, maintains a stocked service vehicle and clean job sites, completes documentation, and may mentor apprentices and junior technicians. Cardinal describes a people-first culture with training, development, and opportunities for advancement.
Requirements
- Proper plumbing certification and/or licensure as a Journeyman, Restricted, or Master Plumber; the role is for a Licensed Plumber.
- At least three years of residential plumbing service experience.
- Strong knowledge of residential plumbing systems and local plumbing codes.
- Experience with fixture installation, leak detection, repairs, water heaters, and drain systems.
- Commitment to continuing education and professional growth.
- Clean and safe driving record.
- Strong organization and follow-through.
- Strong verbal and written communication abilities.
- High integrity and ability to build trust and rapport with customers.
- Desire to continuously improve and grow professionally.
- Self-motivated and competitive, with the ability to contribute to a team environment.
Responsibilities
- Troubleshoot and diagnose issues with residential plumbing systems.
- Perform plumbing repairs, diagnostics, replacements, and installations while ensuring quality workmanship.
- Work in crawlspaces, attics, and other confined areas when necessary.
- Educate customers and provide detailed repair and system-improvement options and recommendations.
- Assist customers with selecting financing options and maintenance plans suited to their needs.
- Test systems for functionality and leaks after completing repairs.
- Deliver exceptional customer service and achieve performance goals.
- Present professionally to encourage repeat business and customer referrals.
- Coordinate with customer service and dispatch teams to support a strong customer experience.
- Maintain clean and organized job sites and appearance, and keep the service vehicle properly stocked.
- Participate in company training, meetings, and development opportunities.
- Mentor and support apprentices and junior technicians when appropriate.
- Complete invoices, documentation, and paperwork accurately and promptly.
Benefits
- Incentive pay plus base hourly pay.
- Medical insurance, with Cardinal covering 50% of the health premium.
- Dental insurance, with Cardinal covering 50% of the dental premium.
- $10,000 life insurance coverage paid by Cardinal.
- 401(k) with a 4% company match.
- Uniform allowance.
- Paid continuing education.
- Holiday pay and PTO.
- Fully stocked truck and fuel card.
- Phone reimbursement.
- New technology, including an iPad and access to integrated software.
- Relocation assistance may be an option for non-local candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
