Remote Licensed Personal Lines Insurance Specialist
Foundever®•Remote, Any
•Remote
About The Position
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month.
Requirements
- A Producer Personal Lines License is required for this position.
- NPN number ready.
- Must be at least 18 years old.
- High school diploma or GED equivalent required.
- Must have open availability during operating hours.
- Professional customer service aptitude is essential.
- Basic conflict resolution skills.
Nice To Haves
- Preferred 6 months – 2 years of relevant work experience.
Responsibilities
- Handle inbound calls regarding customers' insurance policies.
- Assist callers with inquiries about coverage, policy endorsements, certificates, binders, billing, or policy modifications.
- Manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month.
Benefits
- 401(k) matching
- health insurance
- dental insurance
- vision insurance
- disability insurance
- paid time off
- opportunities for bonuses
- career growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
