Remote Licensed P&C Customer Service Rep
About The Position
Licensed Insurance Agents play an essential role in helping customers safeguard what’s most important to them. As key members of our team—our Game Changers—you will respond to inquiries from both customers and agents, providing clear, accurate, and efficient support on a wide range of property and casualty policy and billing matters. In this position, you will handle service issues, document customer needs, and complete policy updates that require an active insurance license. Support may be delivered through both inbound and outbound communication channels. There is NO SALES involved with this position!!
Requirements
- Must have an active P&C or Personal Lines license with no active appointments.
- Must have a verifiable HS Diploma or GED.
Responsibilities
- Respond to inquiries from both customers and agents, providing clear, accurate, and efficient support on a wide range of property and casualty policy and billing matters.
- Handle service issues.
- Document customer needs.
- Complete policy updates that require an active insurance license.
- Support may be delivered through both inbound and outbound communication channels.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
