Licensed Optician $2,500 Sign-On-Bonus-Santa Barbara, CA LensCrafters

Luxottica of America, Inc. • Santa Barbara, CA

2d

About The Position

The Licensed Optician delivers the LensCrafters brand value proposition and helps establish the store as the premier destination for vision needs in the community. The role creates value for customers by providing exceptional service and high-quality eyewear that meets or exceeds customer expectations.

The optician welcomes customers, sets expectations, custom-fits glasses, places prescriptions accurately in lenses, and takes and records measurements. The role also adjusts and fits eyewear, checks that finished eyewear meets standards and customer needs, supports colleagues with complex products and prescriptions, and uses technology and appropriate tools accurately in a busy environment. The optician helps maintain an attractive, clean, and organized store, follows company policies and procedures, and demonstrates safe work practices.

Requirements

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and teamwork.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad or tablet.
• Familiarity with point-of-sale systems, computers, and calculators.
• Willingness to embrace new technology and change.

Nice To Haves

• Previous customer service and retail experience.

Responsibilities

• Welcome customers and set expectations.
• Custom-fit glasses and precisely place prescriptions in lenses.
• Serve as a leader in optical acumen.
• Take and record measurements, accurately adjust and fit eyewear, and ensure finished eyewear meets standards and customer needs.
• Assist the team with complex product needs and prescriptions.
• Use technology and appropriate tools accurately, even under time pressure and high customer volume.
• Use product knowledge and problem-solving to identify root causes, resolve issues, and exceed customer expectations.
• Multitask, prioritize, and manage time across competing priorities.
• Strive to achieve brand key performance indicators and competencies.
• Help keep the store clean, attractive, and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Pursue continual learning, improvement, and results.
• Adhere to company policies and procedures, including those concerning discounts, promotions, and inventory management.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Competitive bonus and/or commission plan may be offered
• $2,500 sign-on bonus

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED