Licensed Optician - Ridgewood

Warby Parker•Ridgewood, NJ

9h•Onsite

About The Position

Warby Parker is searching for skilled and enthusiastic Opticians to join their growing team of in-house optical all-stars. In this role, you'll become an expert in the brand and its glasses, delivering extraordinary customer service to leave customers excited and confident. You'll partner with motivated, collaborative individuals and expand your skill set with career-advancing resources and benefits. Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style, aiming to demonstrate that a business can scale while doing good without charging a premium. They offer everything needed for happier eyes, from designer-quality glasses and contacts to eye exams and vision tests, available online, at stores, or in homes. The company believes in vision for all, distributing a pair of glasses to someone in need for every pair sold through their Buy a Pair, Give a Pair program.

Requirements

A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
Passionate about the eyewear and retail industries
A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
Extremely detail-oriented and capable of juggling a wide range of responsibilities
Open-minded-you're constantly learning and challenging what you know
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

Work directly with customers to help meet all of their eyewear needs
Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
Check that finished eyewear meets optical standards, as well as customer requirements and requests
Use expertise to explain prescription terminology and product offerings to customers
Work with the team to make sure all customers receive exceptional service
Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
Collaborate with the team to form best practices for sales and customer service that can be implemented throughout the organization
Represent the brand to help educate others and get them excited about values and mission