Opticien agréé Montreal, QC-LensCrafters
About The Position
The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations. LensCrafters is a place for visionaries. We have a vision: to combine cutting-edge technology with a truly personal approach to eye care. Everything we do is centered on sight. Because quality care allows us to see the joy in life. Because learning from the best makes us all better. Because pursuing our legacy of excellence in optical standards helps us innovate the future of optical care. At LensCrafters, we want every person who walks through our doors to feel our passion for care. That’s why we’re committed to taking care of you, so you can provide the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees worldwide transforming the eyewear and eye care industry. Learn more by following us on LinkedIn!
Requirements
- High School graduate or equivalent
- State Licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use & carry an iPAD/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
Nice To Haves
- Previous customer service & retail experience
Responsibilities
- Welcome all customers, set expectations with customers
- Custom fit glasses & precisely place prescription in lenses
- Acts as a leader in optical acumen
- Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
- Assists team with complex product needs & prescriptions
- Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
- Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
- Ability to multi-task, prioritize & manage time with competing priorities
- Strive to achieve exceptional results on Brand KPIs & competencies
- Take pride in store appearance, help to keep store clean, attractive & organized
- Inform management of safety opportunities; demonstrates safe work practices
- Resourceful, self-motivated with a desire for continual learning, improvement & results
- Adhere to company policies & procedure, including discounts, promotions & inventory management
Benefits
- Healthcare
- Retirement savings
- Paid time off
- Vacation
- Various employee discounts
- Competitive bonus or commission plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
