Licensed Optician - Assistant Manager

National Vision•Naples, FL

2d•Onsite

About The Position

As an Assistant Manager at Eyeglass World, you will oversee daily operations, support and motivate your team, and ensure customers receive quality eye care along with an exceptional shopping experience, leaving with both clear vision and great style. Eyeglass World is known for trendy eyewear, unbeatable value, and same-day service, and is part of National Vision, which aims to make quality eye care and eyewear more affordable and accessible for all. Sundays are always off as the company is closed.

Requirements

Optical sales experience.
Maintain Optical license in states that require licensure.
Proficient computer skills.
Proven ability to lead, coach and build associate relationships.
Sound understanding of store operations and standards for success.
Strong communication skills (both oral and written) for effective management of teams.
Exceptional customer service skills.
Able to present clear and concise information and respond to questions from managers, associates, and customers.
Strong organizational skills for planning work and continuously monitoring progress towards goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.
ABO and NCLE Certified.

Nice To Haves

Supervising experience is preferred.

Responsibilities

Drive and achieve profit, sales and performance goals according to NVI standards.
Monitor sales results against budgeted.
Ensure all store associates achieve and maintain the highest level of customer service.
Maintain awareness of same day service using “Ready When Promised” production board.
Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
Assist the General Manager with balancing staffing to store volume.
Assist in recruiting, selecting and retaining a high caliber staff.
Motivate associates to exceed performance standards.