Licensed Optical Manager - The Avenues Peachtree City

Warby Parker • Peachtree City, GA

5d • Onsite

About The Position

Warby Parker is seeking a skilled Licensed Optical Manager to join their Optical team. This role involves creating excellent customer experiences by leveraging professional skills and product knowledge. The manager will lead a team of Opticians, consult with customers, and contribute to the growth of Warby Parker. The ideal candidate is a continuous learner, adaptable to challenges, and fosters a positive work environment.

Requirements

• Licensed dispensing optician in states requiring a license (or ABO-certified optician in non-licensing states).
• 2+ years of experience in a management position.
• Strong leadership and mentoring abilities.
• Ability to drive optical metrics and adhere to strict optical standards.
• Professionalism and open-mindedness in decision-making.
• Clear and effective communication skills, able to simplify technical terms for customers.
• Detail-oriented, organized, and capable of prioritizing tasks for self and team in a fast-paced environment.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Nice To Haves

• Passion for the eyewear and retail industries.
• Dedication to exceeding customer and teammate expectations.
• Ability to take work seriously but not oneself.

Responsibilities

• Work directly with customers to meet all of their eyewear needs.
• Take and record measurements, adjust and fit eyewear with accuracy.
• Ensure finished eyewear meets optical standards and customer requirements.
• Explain prescription terminology and product offerings to customers.
• Manage a team of Opticians through feedback, development conversations, and leading by example.
• Uphold exceptional service standards and implement retail experience programs to increase customer loyalty.
• Report to the Store Leader, anticipating staffing needs and overseeing Optician Apprentice Program participants.
• Stay updated on HR policies and procedures to promote a productive and safe store culture.
• Leverage company resources to increase employee engagement and job satisfaction.
• Support general store systems, inventory databases, and business operations.

Benefits

• Competitive base salary/hourly rate
• Variable compensation for eligible employees
• Overtime pay for non-exempt employees working over 40 hours
• Health, vision, and dental insurance (full-time)
• Life and AD&D Insurance (full-time)
• Paid sick leave (full-time and part-time, with variations by state)
• Paid Holidays (full-time)
• Vacation days per year (full-time)
• Retirement savings plan (401(k)) (full-time)
• Parental leave (non-birthing parents included) (full-time)
• Short-term disability (full-time)
• Employee Stock Purchase Plan (full-time and part-time)
• Employee Assistance Program (EAP) (full-time and part-time)
• Bereavement Support (full-time)
• Optical Education Reimbursement (full-time)
• Free eyewear (full-time and part-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed