LICENSED MENTAL HEALTH CLINICIAN MANAGER - PIR/PIRM

NHA•San Diego, CA

About The Position

The Licensed Mental Health Clinician Manager is a clinical and operational leader in Neighborhood House Association’s Social Services programs. The position provides clinical leadership, supervision, consultation, and direct behavioral health services to adults transitioning from County detention facilities into the community. The manager works with Program Directors and the General Manager to support high-quality, trauma-informed, culturally responsive, and evidence-based services for people with mental health and/or co-occurring substance use disorders, while supporting multidisciplinary clinical, nursing, employment, and supportive-services staff. The role combines clinical practice with staff development, program operations, community partnerships, and systems-level work. It provides supervision and consultation to registered and licensed staff; supports onboarding and training; assists with program implementation and quality improvement; and helps oversee Medi-Cal certification, credentialing, fee-for-service operations, documentation, compliance, audits, reporting, and program development. The manager also maintains a clinical caseload and provides assessments, individual and group counseling, clinical case management, crisis intervention, treatment planning, service coordination, and community linkage services. The position serves adults preparing to transition from County detention facilities and helps connect them with behavioral health, housing, employment, education, medical care, and other community resources. Work takes place primarily in field-based and community-based settings, including correctional facilities, NHA program sites, and other locations needed to meet client and program needs. The role may involve security protocols, unpredictable situations, behavioral health crises, and individuals who may exhibit verbally or physically aggressive behavior.

Requirements

Master's degree in Social Work, Marriage and Family Therapy, Counseling, Psychology, Behavioral Health, or a related field is required.
Current California clinical license as an LMFT, LCSW, or LPCC is required.
At least six months of clinical licensure is required as a preferred minimum.
Valid California driver's license is required.
Ability to transport clients in a personal vehicle on occasion when required.
Negative TB test upon hire, maintained every two to four years depending on contract requirements.
CPR/First Aid certification required within 90 days of hire.
Sheriff's Department clearance required within 60 days of employment to access detention facilities.
Knowledge of mental health assessment, diagnosis, treatment planning, clinical care coordination, co-occurring disorders, evidence-based practices, motivational interviewing, trauma-informed care, group facilitation, DSM-5 diagnostic categories, reentry services, community resources, and behavioral health legal and ethical requirements.
Knowledge of Medi-Cal, documentation, credentialing, fee-for-service, and other behavioral health program requirements, as well as laws and regulations governing behavioral health programs and correctional settings.
Ability to provide clinical leadership and supervision, develop and support staff, assess complex behavioral health needs, respond to crises, and work effectively in correctional and community-based environments.
Ability to build relationships with clients, staff, correctional personnel, law enforcement, courts, community providers, and other stakeholders.
Ability to exercise independent judgment, professionalism, tact, objectivity, and sensitivity; analyze clinical and programmatic issues; manage priorities and deadlines; and communicate effectively orally and in writing.
Ability to maintain accurate and timely clinical and administrative documentation and work independently and as part of a multidisciplinary team.
Ability to adapt to program changes and perform duties in a field-based environment, including correctional facilities and community settings.
Ability to use electronic health records, Microsoft Office, databases, spreadsheets, and other technology necessary for the position.

Nice To Haves

Experience providing clinical supervision, consultation, training, or staff leadership.
Experience with motivational interviewing.
Experience working with multicultural and diverse populations.
Experience working with justice-involved or incarcerated populations.
Experience in community-based behavioral health, reentry, case management, or care coordination.
Experience within Medi-Cal, fee-for-service, or other publicly funded behavioral health systems.
Bilingual skills; bilingual candidates may be required to demonstrate competency before hire.

Responsibilities

Provide clinical leadership, consultation, guidance, and supervision to assigned clinical staff in collaboration with Program Directors and the General Manager.
Supervise and support registered and licensed clinicians consistent with applicable licensing and regulatory requirements.
Support onboarding, training, coaching, and professional development of clinical staff.
Consult on complex clinical cases, risk concerns, treatment planning, documentation, and service delivery.
Monitor staff performance, clinical quality, productivity, documentation, and compliance with program expectations.
Promote a collaborative, trauma-informed, recovery-oriented, and culturally responsive clinical environment.
Assist Program Directors with clinical and operational challenges and program changes.
Provide mental health assessments, clinical case management, individual and group counseling, crisis intervention, and other appropriate behavioral health services.
Complete intake and updated assessments, service plans, service plan reviews, and required clinical documentation.
Assess client needs, strengths, and barriers; develop treatment and service strategies; and monitor and document progress toward goals.
Provide services to individuals with mental health, substance use, and co-occurring disorders using evidence-based and client-centered approaches, including motivational interviewing and trauma-informed practices.
Maintain an appropriate clinical caseload based on program needs and funding requirements.
Provide behavioral health and reentry support to individuals preparing to transition from County detention facilities into the community.
Help clients identify and access community resources, including behavioral health, substance use treatment, housing, medical care, employment, vocational services, education, food assistance, and transportation.
Advocate for clients, help remove barriers to community reintegration, follow up on referrals, and support continuity of care.
Establish and maintain working relationships with community providers, law enforcement, court personnel, correctional staff, and other partners.
Transport clients to approved community resources when required and operationally appropriate.
Work with Program Directors and the General Manager on program operations, implementation, and development.
Assist with Medi-Cal certification, credentialing, fee-for-service requirements, and other funding and regulatory requirements.
Assist with monitoring program budgets, staffing, productivity, and financial performance; prepare required program reports.
Support accurate and timely documentation, billing-related processes, service verification, and compliance.
Assist with program audits and monitoring reviews before, during, and after review activities.
Monitor assigned staff schedules, timekeeping, Dayforce requirements, and payroll information for Human Resources.
Monitor staff licenses, registrations, certifications, and other required credentials.
Represent the Program Director in their absence when appropriate and respond to program-related inquiries professionally and promptly.
Participate in County, community, funding, and stakeholder meetings; coordinate required trainings and activities with the San Diego County Sheriff's Department and other partners.
Provide presentations, education, outreach, and community engagement as needed.
Maintain accurate client records, clinical documentation, daily service logs, progress notes, and other required records; maintain confidentiality and comply with applicable laws, regulations, funding requirements, and NHA policies.
Uphold NHA and program safety policies, promote a safe and respectful environment, and respond appropriately to behavioral health crises and potential risks.
Perform other duties as assigned by the Program Director, Director of Social Services, or General Manager.