Licensed Master Social Worker

ArchWell Health • Charlotte, NC

5d

About The Position

ArchWell Health is an innovative healthcare provider focused on improving the lives of senior members through accessible neighborhood clinics and wellness-focused communities. The Licensed Master Social Worker collaborates with primary care teams to assess members’ social service needs and coordinate support for socioeconomic and medical barriers. The role includes case management for social and behavioral care, helping members navigate community programs and managed care, supporting care transitions, and connecting members with prescription programs and other benefits. The position also requires timely documentation and identifying opportunities to improve the organization’s approach using member feedback and surveys.

Requirements

• Fully licensed LMSW in the state of practice.
• Master’s degree in Social Work.
• At least 1 year of experience in clinical social work.
• Experience supporting patients who need social services.
• Experience with screening, assessment, and planning for common social services needs.
• Working knowledge of differential diagnosis of common mental health conditions.
• Strong interpersonal communication skills and exceptional active listening abilities.
• Highly empathetic, non-judgmental, and open-minded.
• Experience in a collaborative team environment.
• Problem-solving orientation and a flexible, positive attitude.
• Mission-driven and motivated to help transform accessible, clinically excellent care for seniors.
• Proficient PC skills.

Nice To Haves

• Fluency in Spanish or other languages spoken by people in the communities served, where necessary.

Responsibilities

• Develop relationships and collaborate with primary care teams to conduct social services assessments and determine appropriate member needs.
• Plan, coordinate, manage, and implement support packages to help members address socioeconomic and medical barriers.
• Navigate managed care plans for community services and programs.
• Provide case management for social and behavioral care so members can self-manage health and social service support.
• Document patient encounters and sessions accurately and in a timely manner in clinical management systems.
• Proactively identify ways to improve ArchWell Health’s approach based on feedback and regularly conducted surveys.
• Support advance care transitions with members and their families.
• Assist members with access to state-based prescription programs and other benefits.

What This Job Offers

• Job Type: Full-time