About The Position

Ethos is a leading life insurance technology company focused on making life insurance accessible and protecting families. The role of an Insurance Sales Specialist involves guiding customers through the life insurance buying process, educating them on products, and providing a transparent and world-class customer experience. This position is responsible for reaching out to customers who start an application on the Ethos website, assisting them with their application, and guiding them through the policy purchase process after approval. The ideal candidate will have a strong desire to succeed, a positive attitude, exceptional communication skills, a passion for helping others, and a drive for continuous improvement.

Requirements

  • 2-3 years of experience in life insurance telesales experience
  • Strong proficiency working with Salesforce or equivalent sales/CRM software
  • Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
  • Ability to multitask, prioritize, and manage time effectively
  • Ability to identify friction points for the customer and come up with solutions
  • Excellent time management and organizational skills
  • Can adapt to changes quickly
  • Incredible drive to win
  • Quick learner comfortable in a fast-paced, dynamic environment
  • Excellent communication skills including strong phone presence
  • Passionate about delivering exceptional customer service

Nice To Haves

  • Sales candidates that are bilingual in English and Spanish

Responsibilities

  • Engage potential customers through inbound and outbound calls, emails and SMS
  • Educate customers on Ethos’ products and processes
  • Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
  • Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
  • Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
  • Manage a pipeline of customers and perform follow-up through the application and purchasing process
  • Iterate and improve upon workflows and outreach strategies
  • Drive referral activity by creating positive customer experiences

Benefits

  • W-2 hourly base pay plus commissions
  • OTE range of $70,000 - $200,000
  • Details of US benefits at https://www.ethoslife.com/careers/

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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