Licensed Insurance Sales Representative (Remote / Home-Based)
About The Position
Allstate is hiring a full-time, work-from-home Inside Sales Representative to sell insurance products to active shoppers. The representative engages customers through inbound and outbound calls, live chat, SMS, and other channels, identifies their needs and coverage gaps, and recommends tailored solutions from Allstate and its family of companies. The position uses warm leads and a consultative sales strategy; cold calling is not required. The role is based in a home call-center environment and requires maintaining availability during assigned hours, including evenings and weekends, meeting productivity and quality standards, and completing sales during live customer interactions. Employees must be licensed as required to sell in designated states and relinquish non-Allstate carrier appointments while employed in the role. The position is available to eligible U.S. residents, with stated exclusions for Puerto Rico, California, New York, Alaska, Hawaii, and Washington. Applicants living where the local minimum wage exceeds the stated base pay are not eligible. Base pay is $18 per hour, with target total compensation of $52,730–$76,480 per year, including uncapped, productivity-based incentives that are not guaranteed and are governed by a bonus plan subject to change. Allstate provides paid training, licensing support, home-office equipment, and a monthly internet stipend or connectivity reimbursement.
Requirements
- At least 1 year of experience in sales or customer service with a sales focus.
- High school diploma or GED.
- Ability to obtain a Personal Lines or Property & Casualty Producer license with Allstate support if not already licensed.
- Ability to obtain and maintain all required resident and non-resident Producer licenses for states designated for the role.
- Reliable high-speed internet through a wired connection; the stated minimum is 50 MB download and 5 MB upload.
- Dedicated, private, distraction-free home workspace with appropriate desk and seating.
- Comfortable working evenings and weekends.
- Receptive to feedback and performance coaching.
- Strong communication, critical-thinking, and multitasking skills.
- Competitive, highly self-motivated, and interested in performance-based rewards.
- Able to work independently and remain accountable for performance.
- Able to navigate multiple computer systems simultaneously.
- If hired, must relinquish all non-Allstate insurance carrier appointments and may not hold active appointments with other carriers while employed.
- Must submit to a background investigation if offered the position.
Nice To Haves
- Active Personal Lines or Property & Casualty license in the state of residence.
Responsibilities
- Engage active insurance shoppers through inbound and outbound calls, live chat, SMS, and other channels.
- Identify customer needs and coverage gaps, and recommend tailored insurance solutions from Allstate and its family of companies.
- Convert warm leads into customers using a consultative sales strategy; cold calling is not required.
- Maintain availability during assigned work hours to meet call-volume and service expectations, particularly during the first 90 days.
- Conduct consultative sales conversations and complete transactions during live customer interactions.
- Follow assigned schedules, including evenings and weekends, according to business coverage needs.
- Meet established productivity, quality, and performance standards.
- Navigate multiple computer systems while actively engaging with customers.
- Obtain and maintain required resident and non-resident Producer licenses for designated states.
- Relinquish non-Allstate insurance carrier appointments and avoid holding active appointments with other carriers while employed in the role.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Pension plan
- Tuition reimbursement
- Career development
- Wellness programs
- Paid training from day one
- Licensing support, including study materials, exam reimbursement, and assistance
- Monthly internet stipend or connectivity reimbursement
- Home-office equipment provided by Allstate
- Uncapped performance-based incentives, subject to the applicable bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
