Licensed Health Insurance Agent

TEKsystemsVirginia Beach, VA
$22 - $23Remote

About The Position

Support Medicare and Medicaid-eligible members with plan enrollment decisions. Focus primarily on Dual Eligible Special Needs Plans (DSNP) before transitioning to Individual plans during open enrollment season. Assist in a large-scale initiative to align members to appropriate health plans under updated state regulations. Opportunity to gain experience in both government and marketplace insurance products.

Requirements

  • Active or eligible Virginia Health Insurance License
  • Medicare sales experience
  • Call center or telesales experience
  • Strong communication and customer service skills
  • Comfortable with high-volume call environment

Nice To Haves

  • Medicaid or DSNP experience
  • CMS / AHIP certification
  • Marketplace/Individual plan experience
  • Experience with CRM tools and Microsoft Office (Teams, Outlook)
  • Ability to multitask and navigate multiple systems efficiently

Responsibilities

  • Handle inbound calls from prospective members evaluating plan options
  • Assess eligibility for DSNP and Individual plans
  • Educate customers on coverage options and benefits
  • Provide quotes and complete enrollments
  • Conduct outbound calls for member outreach, retention, and enrollment campaigns
  • Maintain compliance with CMS and regulatory requirements
  • Meet performance goals including sales conversions and enrollments

Benefits

  • Medical, Dental, Vision
  • Critical Illness, Accident, and Hospital coverage
  • 401(k) Retirement Plan (Pre tax and Roth post tax contributions available)
  • Voluntary Life & AD&D (employee + dependents)
  • Short term and long term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program (EAP)
  • Time Off / Leave (PTO, Vacation or Sick Leave)
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