Licensed Financial Services Representative

Charles Schwab Inc.•Phoenix, AZ

10d•$59,000 - $66,500•Hybrid

About The Position

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab’s service team plays a critical role in helping clients feel confident about their financial futures. As a Licensed Financial Services Representative, you’ll bring your passion for helping others together with your licensed expertise to guide clients through meaningful financial conversations. You’ll serve as a trusted voice on the phone—listening actively, building confidence, and taking ownership to resolve complex needs with care and clarity. Each interaction is an opportunity to deliver an exceptional client experience through thoughtful problem‑solving, clear communication, and empathetic guidance. You’ll partner closely with teammates, advocate for client needs, and strengthen long‑term relationships built on trust and respect. At the same time, you’ll be supported by a collaborative culture that encourages continuous learning, professional growth, and career mobility across Schwab. If you’re licensed, client‑focused, and motivated by making a real difference for others, this is where your impact grows. We offer a competitive pay and bonus package. Starting compensation for this location ranges from $59,000 – $66,500, depending on related experience, plus an annual bonus opportunity of 10% of your base pay and other eligible earnings. This role offers the opportunity to work from one of our two Phoenix locations. Training will take place at our Peak office (2423 E. Lincoln Drive, Phoenix, AZ 85016). Following training, employees will be assigned to either our Peak or South Mountain office (4750 E. Francisco Drive, Phoenix, AZ 85044) based on business needs and candidate preference when possible.

Requirements

Active FINRA Series 7 and 63 licenses.
A passion for helping clients and ensuring positive experiences.
Ability to convey information clearly and build trust.
Openness to feedback and a growth mindset.
Problem-solving with confidence and clarity.
Understanding and responding to client needs with empathy.
Accuracy and thoroughness in every interaction.
Working as part of a supportive team and adapting to change.
Ability to work 8:00am – 4:30 pm Monday through Friday during Schwab's 24-week training program, on-site.
After training is complete, the ability to work assigned shift to accommodate business needs to include evening, overnight, and weekend options.

Nice To Haves

Previous customer service or client relationship experience.
Bachelor’s degree or higher.

Responsibilities

Guide clients through meaningful financial conversations.
Serve as a trusted voice on the phone, listening actively, building confidence, and taking ownership to resolve complex needs with care and clarity.
Deliver an exceptional client experience through thoughtful problem-solving, clear communication, and empathetic guidance.
Partner closely with teammates.
Advocate for client needs.
Strengthen long-term relationships built on trust and respect.