Licensed Customs Broker - Chicago Illinois

Edward J Zarach & Associates Inc•Bensenville, IL

1d•$100,000 - $125,000•Onsite

About The Position

Edward J Zarach & Associates, Inc., dba Zarach Logistics located in Bensenville, Illinois near Chicago, O’Hare airport is hiring to fill a full-time position as a License Customs Broker. We are looking for a talented and driven Licensed Customs Broker who is highly experienced in the transportation and logistics industry, specifically within a Customs Brokerage firm. This individual will play a critical role in launching and leading our Customs Brokerage Department, taking full ownership of compliance, client service, and operational execution. The ideal candidate is a proactive leader, detail-oriented, and a team player who is passionate about building efficient, compliant customs processes from the ground up and not afraid to get into the weeds with entries.

Requirements

Must hold a valid U.S. Customs Broker License.
5+ years in a customs brokerage position
In-depth knowledge of U.S import/export regulations, HTS classification, tariff codes, and international trade compliance.
Certified CargoWise Specialist
Exceptional communication and negotiation skills, with the ability to build relationships with clients, government agencies and internal stakeholders.
Highly organized with excellent attention to detail and ability to prioritize and manage multiple tasks in a fast-paced environment.
Strong problem-solving and analytical skills.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Familiarity with customs compliance software
well-organized, disciplined, and motivated team member who has the ability to prioritize and meet deadlines.
resourceful, decisive, thorough, and detail oriented.
caring team members that help us build enduring relationships with all of our stakeholders.
integrity, strive to be a good listener, and have a growth mindset

Nice To Haves

2 + years in a leadership or managerial role preferred.

Responsibilities

Manage the customs brokerage department, including processes, systems, and compliance standards.
Oversee all import documentation and ensure full compliance with CBP and other regulatory agencies.
File accurate entries, classify goods using HTS codes
Serve as the main point of contact for customs-related inquiries and provide consultative guidance on trade compliance and duty strategies.
Assist with hiring, training, and mentoring customs staff
Provide training and updates to the sales teams on compliance requirements, documentation needs, and tariff classifications to strengthen client relationships and service offering, including writing our internal monthly newsletter.
Monitor performance, track KPIs, and stay current on trade laws and regulations to improve processes and reduce risk.
Serve as the primary point of contact as necessary clients to ensure satisfaction and proactive service delivery related to customs duty and import compliance
Provide support and guidance to clients (internal and external) regarding customs regulations, processes, and classifications
Collaborate with the Sales team to promote Zarach Logistics’ services to existing and potential clients.
Provide subject matter expertise to support client onboarding and retention efforts.
Develop a client base focused on providing customs brokerage services.
Maintain organized and accurate records.
Generate reports for internal tracking of filings, refunds, and pending claims.
Support internal and external audits as needed.
Perform other duties as assigned by Director of Operations and the leadership team.