Licensed Clinical Social Worker

Okaloosa CountyCounty Wide, FL
Hybrid

About The Position

Provides medical social work services through triage, assessments, crisis intervention, brief counseling, care coordination, and documentation for patients in the OCEMS Community Paramedicine Program across home visits, telehealth, and emergency scenes. Serves as liaison between OCEMS, social service agencies, and healthcare providers while supporting day-to-day operations.

Requirements

  • Master’s Degree in Social Work
  • two (2) years of post-graduate experience in medical social work, providing medical social work and care coordination services in a hospital/home care/hospice/health care setting.
  • Valid driver license.
  • State of Florida Licensed Clinical Social Worker or Registered Clinical Social Work Intern.
  • Active CPR certification.
  • Ability to operate office equipment, to include computers, copy/fax machines and related peripherals.
  • Ability to operate a County assigned vehicle.
  • Ability to communicate effectively in English, including the ability to convey, record and exchange information; requires the ability to explain procedures and to give, receive and follow oral and written instructions.
  • Ability to read and interpret a variety of moderately complex technical data, policy and procedure manuals, codes, professional journals.
  • Ability to prepare forms and reports using prescribed formats, and adhering to all rules of grammar, spelling, diction and punctuation.
  • Ability to communicate effectively and efficiently in a variety of technical and/or professional languages used within the parameters of the job and with a broad array of individuals from various professional backgrounds.
  • Ability to apply principles of emergency medicine and logical thinking to carry out detailed and involved written or oral instructions, define problems, collect data, establish facts and draw valid conclusions; to interpret a variety of technical instructions in written, mathematical or diagrammatic form; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation.
  • Must be able to add, subtract, multiply and divide; to determine weight; calculate decimals and percentages; compute discount, profit and loss, ratio and proportion.
  • Ability to deal with people beyond receiving instructions.
  • Ability to exercise consistent tact and courtesy when in frequent contact with various professionals, county staff, and the general public.

Nice To Haves

  • Advanced resource attainment skills
  • Trauma-informed practice
  • Working with older adults and persons with disabilities
  • Grief support
  • Mental health
  • Substance use disorders
  • Bilingual communication in Spanish, French, and/or Creole
  • Previous experience as EMT, Paramedic or RN

Responsibilities

  • Provides skilled, professional, and compassionate mobile integrated healthcare to Okaloosa County citizens, to include examinations and behavioral health screening for patients; maintains compliance with state and federal laws to include HIPAA.
  • Educates departmental staff on the identification and understanding the signs and symptoms of behavioral health disorders with an emphasis on opioid use and the best practices for treatment.
  • Supports the Community Paramedicine staff in understanding the effects of the behavioral health issue on parent/caregiver behavior and in navigating behavioral health issue mitigation.
  • Provides education to departmental staff and the general public on the use of Medication Assisted Treatment.
  • Administers field and office consultations during Post Overdose Support Team visits or an identified behavioral health need is made; demonstrates engagement techniques with the family.
  • Partners with the Community Paramedics to provide consultations to assist in identifying danger threats, adult functioning, parental protective capacities (diminished or present), and safety management services.
  • Collaborates with community service providers and the Florida Department of Health in Okaloosa County to develop contacts, facilitate referrals, and assist staff with engaging clients in recommended services and improving timely access to treatment; maintains contacts of community mental health and substance use providers.
  • Track referrals and entry into treatment for parents with behavioral health disorders, especially with a substance misuse disorder.
  • Participates in various meetings which assists in the development and expansion of the Community Paramedicine and POST programs.
  • Observes and records reactions to drugs, treatments; reports patient’s conditions to PCM and other health care providers; maintains reports/forms associated with patient care.
  • Demonstrates comprehensive knowledge of principles and processes for providing customer services, including setting and meeting quality standards for services and evaluation of customer satisfaction; ensures required certifications are valid current.
  • Attends community meetings and provides community outreach; makes presentations at schools, civic groups, and other public safety agencies; conducts patient education and serves as trained navigator of community resources.
  • Supports program operations outside of normal business hours, to include long days, evenings, and weekends; responds to on-call/standby assignments outside of duty hours as needed.
  • Participates in the care and maintenance of equipment (i.e., response vehicle, life support, and personal protective equipment).
  • Performs other duties as assigned.
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