Licensed Clinical Social Worker FT NIGHTS

AdventHealth•Orlando, FL

15h•Onsite

About The Position

The Licensed Clinical Social Worker supports patients and families through hospitalization and transitions of care. The role assesses psychosocial, financial, and discharge-planning needs; educates and advocates for patients and families; coordinates care with multidisciplinary teams, payors, post-acute providers, and community resources; and helps ensure timely, well-documented transitions. The social worker also provides grief counseling, support with disease adjustment and goals-of-care planning, crisis intervention, de-escalation, and psychotherapy for children and adults with behavioral health disorders. The position involves assessing patients across the age continuum, reviewing medical records and incorporating clinical, social, and financial factors into care plans, facilitating care conferences and multidisciplinary rounds, identifying barriers to progression of care, and arranging post-acute and community services. The employee uses technology and established practices to communicate care information and maintain accurate records, while supporting patient choice and rights. Additional duties may be assigned.

Requirements

Master’s degree in Social Work (MSW).
At least 4 years of experience in social work.
Excellent interpersonal communication and negotiation skills.
Critical-thinking, problem-solving, psychosocial-assessment, customer-service, interview, and organizational skills.
Ability to work with and communicate with people from varied social, economic, and cultural backgrounds, and to adapt to change.
Computer proficiency, including electronic medical records, Microsoft Word, and Outlook.
Knowledge of pre-acute and post-acute care settings, local community resources, discharge planning, utilization management, care management, performance improvement, and managed-care reimbursement.
Knowledge of state and federal guidelines pertinent to care management.
Ability to identify appropriate community resources and collaborate with patients, families, multidisciplinary teams, and community agencies to achieve desired outcomes.
Ability to work autonomously while collaborating with team members and using internal and external resources.
Ability to prioritize flexibly, analyze complex technical data and interpersonal dynamics quickly, and use stress-management techniques effectively.
Ability to adapt to cultural, ethnic, and religious diversity.
Ability to gather and accurately analyze and present patient assessment and other data, including information related to methodology, equipment operations, and quality control.
Ability to master and apply educational, counseling, and administrative principles, theories, techniques, and practices.
Ability to work collaboratively as a dynamic treatment-team member.
Must be able to read, write, and speak conversational English.
Psychosocial-assessment skills across the age continuum, from newborn to geriatric.
Patience and tact when dealing with patients, families, and staff.
Skills in discharge planning, utilization review, interdisciplinary team coordination, grief counseling, and crisis intervention.

Nice To Haves

Experience in Care Management.
Accredited Case Manager (ACM) certification.
Certified Case Manager (CCM) certification.

Responsibilities

Communicate with and educate patients and families about the emotional, social, and financial effects of illness, and mobilize family and community resources.
Assess readmitted patients to understand the patient’s and family’s perceived reasons for readmission.
Organize and facilitate patient and family care conferences with the multidisciplinary team.
Document discharge-planning evaluations, ongoing assessments, discharge plans, multidisciplinary rounds, barriers to care progression, avoidable days, and patient and family needs according to standard work.
Advocate for patients and families and support patient choice and rights during hospitalization.
Communicate patients’ post-acute care authorization needs to payors as needed.
Provide grief counseling, disease-adjustment support, crisis intervention, goals-of-care planning support, and de-escalation services as appropriate.
Assess patients and families for discharge-planning needs in inpatient, observation, and emergency settings, including prior functioning, support systems, financial circumstances, and psychosocial needs.
Review medical records, including medications, history and physical, laboratory results, and progress notes, and incorporate clinical, social, and financial factors into transition-of-care plans.
Develop discharge plans and contingency plans throughout the hospital stay; arrange post-acute care services and facilities and community services for social needs.
Use technology and standard work to communicate with post-acute providers, support continuity of care, ensure complete medical records, and maintain accurate discharge reconciliation.
Participate in multidisciplinary rounds to review patient status, level of care, progression, discharge plans, and required resources; escalate care delays to leadership as appropriate.
Diagnose and provide psychotherapy to children and adults with behavioral health disorders.
Gather individual patient assessment data, develop individualized treatment plans, and make referrals.
Connect patients and families with services inside and outside the healthcare system.
Suggest and participate in process-improvement opportunities.
Perform other duties as assigned.